Search cities, hotels, brands…
1 / 24

The Ritz-Carlton Jakarta, Mega Kuningan

★★★★★·9.4/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
2005 opened· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsAll 98 facilities +
Review
Official

At The Ritz-Carlton Jakarta, Mega Kuningan, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. At The Ritz-Carlton Jakarta, Mega Kuningan, each day commences with a scrumptious breakfast offered at no additional cost.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests highly praise staff hospitality, room upgrades, and celebratory surprises. Dining and Club Lounge receive top marks. Negatives focus on occasional room odors, maintenance issues, and booking cancellations.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Rooms9.2
Service9.2
Facilities9.2
Location9.1
Value9.0
PraisedExcellent and attentive service · Spacious and comfortable rooms · Rich club lounge dining · Comprehensive family-friendly facilities
ComplaintsCrowded lounge and slow service during peaks · Inconvenient parking · Occasional staff attitude or perceived discrimination · Some facilities are dated

KEYIdeal for celebrations and families seeking premium service. Verify room condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located in Mega Kuningan with a 9.1 rating. Offers airport transfers and shuttles. Parking is available but some guests find it slightly inconvenient.
diningWhat dining options are available and how are they rated?
Features Asia Restaurant for international dishes and Lobo Italian Bistro for steaks. Dining is highly praised as a key pro in reviews.
familyIs this hotel suitable for families? What child facilities are there?
Highly suitable. Staff are friendly to children, offering a kids' club, meals, and outdoor play equipment. Rooms are spacious, though some facilities show wear.
businessHow is the experience for business travelers? How is the Club Lounge?
Business guests value the service and Club Lounge. The lounge offers breakfast and cocktails but can be crowded during peak hours with slower service.
coupleIs this recommended for couples? Any special services?
A top choice for couples. Known for personalized surprises like birthday/honeymoon decor and upgrades. Dining is excellent, but watch out for noise and carpet odors.
roomWhat are the room facilities and environment like?
Rooms feature floor-to-ceiling windows and elegant furniture, rated 9.2. Most are clean, but some guests report odors, mold, or aging facilities.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →