Guest scores & sentiment

From 84 guest reviews · multi-source · as of 2026-07-23

Guests praise the magical atmosphere, lush gardens, friendly staff, and excellent food, especially the monkey Lucy. Common complaints include aging facilities, unreliable WiFi, power/water outages, and a poor path to the beach.

Dimension scores · cross-source

Service9.7

Rooms9.4

Value9.4

Cleanliness9.4

Facilities9.2

Wi-Fi8.7

Location8.5

＋ PraisedBeautiful environment, charming garden and pool · Friendly and attentive staff · Delicious food and varied breakfast · Unique animal interaction experience

－ ComplaintsInconvenient path to the beach · Unreliable WiFi · Lack of maintenance details in rooms · Poor experience for long stays

KEYIdeal for those seeking relaxation and animal interaction. Avoid long stays due to utility risks; note the beach path condition.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment - Split Level

1 × Twin bed / 1 × Extra-large double bed (Super-king size)70 ㎡up to 4

Boasting 1 bedroom, this spacious apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This apartment has air conditioning, flat-screen TV, sea views, as well as wine/champagne for guests. The unit offers 2 beds.

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Family Room with Terrace

3 × Twin bed / 1 × Extra-large double bed (Super-king size)43 ㎡up to 5

The spacious family room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 4 beds.

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Studio with Pool View

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This air-conditioned studio features a seating area, an outdoor dining area, garden views and a private bathroom. The unit offers 1 bed.

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Double Room with Terrace

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

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Triple Room with Terrace

1 × Twin bed / 1 × Double bed30 ㎡up to 3

The triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

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Facilities · 88

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxFacilities for disabled guestsIroning serviceMassage servicesPacked lunchesParkingPets allowedTerraceCurrency exchangeDartsPrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Kid mealsOutdoor furnitureFruitsShallow endPet bowlsFence around poolBadminton equipmentStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyCooking classInternet accessJapanese gardenFishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availablePaddle boating nearbyPool sun loungersPool waterfallPrivate picnicsScuba diving on siteSecured parkingSelf parking (surcharge)Beach umbrellasBeach toysSnorkeling on siteBeach club nearby (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetGame drive nearbyGuest education on local ecosystems and cultureHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessible