Name: Hotel Boutique Santa Lucia
Address: Borrero 8-44 Y Sucre, Cuenca, EC

Official

The Hotel Santa Lucia is located in one of the most beautiful areas of historical, commercial and financial center of Cuenca. The hotel Republican house dating from 1859, has been restored with beautiful period details.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the colonial charm, central location, and attentive staff, with good breakfast ratings. Common complaints include small rooms, lack of elevator, average soundproofing, and distant parking.

Dimension scores · cross-source

Location10.0

Cleanliness9.1

Value9.0

Service9.0

Facilities9.0

Surroundings9.0

＋ PraisedExcellent central location · Charming colonial architecture · Friendly and helpful staff · Delicious and varied breakfast

－ ComplaintsPoor soundproofing from patio · Lack of AC or climate control · Small or dated rooms · Odors or cleanliness issues

KEYIdeal for history lovers walking tours. Those with mobility issues or heavy luggage should verify room details and parking logistics.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?＋

Located in Cuenca's Old Town with a perfect 10.0 location score, it is within walking distance of iconic cathedrals and museums.

diningWhat are the breakfast and dining options?＋

Features a well-rated daily buffet breakfast and three on-site restaurants offering traditional and international cuisines, plus a welcome cocktail.

coupleIs this hotel suitable for couples? Any tips?＋

Ideal for couples due to its charming colonial decor and romantic ambiance. However, note that soundproofing is average, and noise from the inner courtyard restaurant may occur.

familyIs the hotel family-friendly? Are there child facilities?＋

Children are allowed with kid meals available. However, there is no elevator, and some families reported aging facilities or unstable water temperature.

businessIs it convenient for business travelers? Are there workspaces?＋

While the location is excellent, some business guests noted small rooms and a lack of desks in certain categories. Please confirm workspace availability when booking.

roomWhat are the room facilities and services like?＋

Rooms feature LCD TVs, minibars, AC, and 24/7 room service. Cleanliness scores 9.1, though some guests found rooms small or poorly lit.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

2 × Twin bed / 1 × Queen bed25 ㎡up to 4

This room features a queen-size bed and 2 single beds, or 2 double beds, as well as plasma cable TV, digital safety deposit box, mini-bar, hairdryer, Wi-Fi access, and a workdesk.

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Double Room

1 × Double bed22 ㎡up to 3

This room features a double or queen-size bed, plasma cable TV, digital safety deposit box, mini-bar, hairdryer, Wi-Fi access, and a workdesk.

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Twin Room

2 × Double bed22 ㎡up to 3

This room features 2 double beds, plasma cable TV, digital safety deposit box, mini-bar, hairdryer, Wi-Fi access, and a workdesk.

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Single Room

1 × Twin bed18 ㎡up to 1

Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a patio, this single room also provides executive lounge access, a coffee machine and a flat-screen TV with cable channels. The unit offers 1 bed.

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKid mealsOutdoor furnitureFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyHappy hourInternet accessJapanese gardenExpress check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Supervised childcare/activitiesAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Estadio Alejandro Serrano Aguilar

culture

multi-purpose stadium in Cuenca, Ecuador

1.1km

2

New Cathedral of Cuenca

place_of_worship

church building in Cuenca, Azuay, Ecuador

229m

3

Old Cathedral of Cuenca

place_of_worship

church in Ecuador

103m

4

Tumebamba

historic

human settlement

1.1km

5

Iglesia de San Alfonso, Cuenca

place_of_worship

church building in Cuenca, Ecuador

91m

6

Parque Calderón

landmark

161m

7

Iglesia de San Francisco, Cuenca

place_of_worship

church building in Cuenca, Ecuador

368m

8

Church San Blas

place_of_worship

church building in Cuenca, Ecuador

584m

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.