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Holiday Inn - Ciudad Juarez by IHG

★★★★★·9.4/ 10Excellent
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2018-08-14 opened· 196 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 57 facilities +
Review
Official

Welcome to the new Holiday Inn Ciudad Juarez, located over the main road and only 15 minutes away from the Abraham González International Airport, and 5 minutes away from the American US Consulate. In a short distance, you`ll find the industrial parks where important enterprises are located like 3M, Lear, Delphi. Cooper Standard, Eaton, Flex, and Yazaki among others. We are located just a few minutes from the International border Ysleta Bridge and Cordova Americas Bridge that will take you to the sun city of El Paso Texas. During the weekends, you can spend a good time visiting the famous Samalayuca Dunes within 45 minutes from our Hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 96 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly and professional staff, clean and comfortable modern rooms, and excellent location near the airport and mall. Breakfast quality is also highly rated. Main complaints focus on occasional room maintenance issues (stained carpets, odors, loud AC), inconsistent restaurant service and limited menu variety, plus front desk booking checks and Booking price discrepancies. Overall, a highly satisfactory stay with room for detail improvements.

Dimension scores · cross-source

Surroundings9.4
Rooms9.3
Service9.3
Location9.3
Cleanliness9.3
Facilities9.2
Value8.9
Wi-Fi8.2
PraisedConvenient airport-proximity location · Spacious, clean and comfortable rooms · Generally friendly and helpful staff · Good food quality
ComplaintsSome reception staff attitude and booking knowledge gaps · Price discrepancies vs. platform display · Occasional room odors · Loud air conditioning

KEYIdeal for business travelers, families, and those needing airport proximity. Confirm bookings in advance, inspect room amenities upon arrival, and expect minor variations in restaurant service and room upkeep.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located near the US Consulate and a short drive from the airport, it scores 9.3/10 for location. It is close to malls and offers easy access for travelers.
diningIs the breakfast and dining selection rich?
Las Misiones restaurant offers international cuisine with highly praised breakfast. However, some guests noted occasional inconsistencies in service efficiency and menu variety.
businessIs this hotel suitable for business travelers?
Highly suitable due to proximity to the airport and consulate. Rooms feature free Wi-Fi, cable TV, and coffee makers. While WiFi scores 8.2, overall facilities meet business needs.
familyIs the hotel family-friendly? What facilities are available?
Children are welcome with kid meals and an outdoor pool. Facilities are new and clean. However, some families noted average bed comfort and past accessibility issues, so verify beforehand.
coupleWhat is the experience for couples? Is the environment quiet?
Couples appreciate the clean, spacious rooms and quiet environment with convenient parking. However, some reported loud AC noise, so sensitive guests should request specific rooms.
roomHow are the room facilities and hygiene?
Hygiene scores 9.3/10 with modern amenities like AC and Wi-Fi. However, some guests reported stained carpets or odors in specific rooms, so inspection upon arrival is advised.
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