Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests highly praise staff, food, and comfort. Main complaints involve damp smells, cleanliness issues, facility faults, and poor WiFi guidance.

Dimension scores · cross-source

Service9.8

Rooms9.5

Location9.5

Cleanliness9.5

Facilities9.3

Value8.7

Surroundings8.4

Wi-Fi8.0

＋ PraisedFriendly and attentive staff · High-quality and varied food · Convenient central location · Comfortable rooms with character

－ ComplaintsDamp smells or poor cleanliness in some rooms · Facility issues (water temp/heating control) · Lack of WiFi information · Unstable water pressure or hot water issues

KEYIdeal for food/service seekers. Check room condition and maintenance.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room

1 × Queen bed6 ㎡up to 2

3 beautiful and totally individual, spacious rooms. Contemporary design and attention to detail make these rooms totally relaxing and highly sought after.

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Double Room

1 × Double bed6 ㎡up to 2

The double rooms all offer tea/coffee making facilities and a satellite television. Each room contains a king-size bed and private bathrooms.

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Double Room with Four Poster Bed

1 × Queen bed6 ㎡up to 2

One contemporary and one traditional four poster room, the latter with Victorian styled bath fittings.

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Facilities · 28

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableLuggage storageFax/photocopyingParkingTerraceBoard games/puzzlesKid mealsOutdoor furnitureGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayGuest room sealed after cleaningPhysical distancing in dining areasInternet accessOffsite parking discounted rates availableReception hallSelf parking (surcharge)Wine release eventsFree wired internetGolfing on siteNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

DiningSights

1

The Silver Cup

Modern British

£££

Dating all the way back to 1838, this Victorian pub is these days under the stewardship of siblings and Harpenden locals Matthew and Olivia. British racing green banquettes, leaded windows and a copper-topped bar give the place a comforting, traditional feel, while experienced chef Matthew is in the kitchen producing assured modern British dishes based around bold flavours. Regular steak nights make a feature of beef butchered in-house and Sunday lunch is something of an event.

9.8km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.