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Mujen Lux Kopaonik

★★★★·8.3/ 10Recommended
·Hotels
📍Stefana Prvovencanog 209, Kopaonik, Raška, 36354 · Raška ↗
Express check-outExpress check-in/check-outSaunaOutdoor pool - seasonalSteam roomDesignated smoking areaAll 14 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the friendly staff, tasty food, and convenient location with ski transfers. However, complaints focus on the spa: cold/dirty water and broken equipment. Room hygiene and fixtures also draw criticism, including dust, odors, small bathrooms, and inconsistent cleaning. Overall experience is mixed, with service strengths offset by facility upkeep issues.

Dimension scores · cross-source

Value6.0
Service5.0
Location5.0
＋ PraisedFriendly and polite staff · Good and tasty breakfast · Good location near ski center · Good value for money
－ ComplaintsPoor room cleanliness · Broken or non-functional facilities · Malfunctioning or extra-charge wellness · Small rooms lacking furniture

KEYBest for guests valuing staff hospitality and dining. Those prioritizing spa reliability or room details should verify conditions upfront and manage expectations.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is there a ski shuttle?＋
The location is convenient with praised ski transfers, though some note it's far from town center and shuttle vehicles have limited seats.
diningHow are the breakfast and dining options?＋
Daily cooked-to-order breakfast (surcharge) and restaurant meals are delicious, with a snack bar and limited room service available.
serviceHow is the staff attitude and professionalism?＋
Staff are generally friendly, professional, and responsive, though front desk communication and billing clarity have been criticized.
facilityWhat is the condition of the spa and leisure facilities?＋
Features indoor pool, sauna, steam room, and seasonal outdoor pool. However, complaints highlight poor spa maintenance with cold/dirty water and broken equipment.
roomHow is the room hygiene and facilities?＋
Rooms feature kitchens, flat-screen TVs, and free Wi-Fi. However, hygiene issues like dust, odors, and small/broken bathrooms are frequently reported.
familyIs this hotel suitable for families?＋
Children are allowed. Families praise staff and breakfast, but some report cramped rooms lacking necessary furniture and facility issues.
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