Name: Pullman Nairobi Upper Hill
Address: Kenya Road Upper Hill PO Box 25574, Nairobi, KE

Official

Pullman Nairobi Upper Hill: a new Modern Sophistication in the Heart of Nairobi for leisure and business travellers Experience the epitome of modern sophistication at Pullman Nairobi in Kenya. Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations. Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital. Immerse in a sanctuary where business and leisure convene. Experience transformative spaces designed to inspire, from vibrant coworking areas to serene wellness facilities. Perfectly situated near the central business district, embassies, multinational corporations, Nairobi National Museum, Kenya Railway Golf Club, Railway Museum, and major banks, the hotel offers an unparalleled vantage point for both business and leisure.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests overwhelmingly praise the exceptional, personalized service and highly attentive staff. Dining receives consistent acclaim for its quality, variety, and presentation, particularly breakfast and brunches. Rooms are spacious, immaculate, and notably quiet. The Upper Hill location offers a tranquil, secure oasis with easy access to the city and airport. Minor drawbacks include occasional booking communication delays, a long walk from basement parking to dining areas, and infrequent changes to meal formats without prior notice.

Dimension scores · cross-source

Service9.9

Facilities9.6

Surroundings9.6

Cleanliness9.4

Value9.0

Location9.0

＋ PraisedStaff service is professional and welcoming · High-quality and diverse dining options · Spacious, clean, and comfortable rooms · Reliable Wi-Fi and quiet environment ideal for work

－ ComplaintsUnexpected breakfast format change without advance notice · Slightly slow check-in process · Strong perfume scent in rooms may affect sensitive guests · Long walk from parking to restaurant

KEYIdeal for business travelers, families, and special celebrations. Guests should confirm dining schedules in advance and note the parking-to-dining route. Highly recommended for an exceptional stay.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Executive Club Room

1 × Extra-large double bed (Super-king size)89 ㎡up to 3

The spacious air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

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Junior King Suite

1 × Extra-large double bed (Super-king size)73 ㎡up to 3

The spacious suite provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

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Executive Suite One King

1 × Extra-large double bed (Super-king size)36 ㎡up to 3

The suite offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with cable channels.

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Deluxe Double Room with Two Double Beds

2 × Double bed30 ㎡up to 3

The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.

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Superior King Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 3

The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.

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Facilities · 78

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning servicePacked lunchesParkingCurrency exchangeShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceKid mealsKids' outdoor play equipmentLower bathroom sinkEmergency cord in bathroomOutdoor furnitureFruitsCoffee Shop on siteVisual aids: BrailleAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmKey card accessInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesReception hallSecured parkingSelf parking (surcharge)Snack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Game drive nearbyGarageHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

DiningSights

1

Chophouse Nairobi

Restaurant

Steakhouse

254m

2

Artcaffe Britam Tower

Restaurant

260m

3

Notos Kitchen Bar

Restaurant

429m

4

Ssence By Paramount

Restaurant

791m

5

Java House

coffee_shop

Restaurant

1.3km

6

Tin Tin Restaurant

Restaurant

1.6km

7

Big Square Wilson

Restaurant

1.8km

8

Artcaffe

Restaurant

1.8km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.