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Sheraton Samui Resort

★★★★★·9.0/ 10Excellent
SSheraton·Marriott Bonvoy·Resorts
1986 opened · 2015 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 112 facilities +
Review
Official

Sheraton Samui Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at Sheraton Samui Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Sheraton Samui Resort, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Sheraton Samui Resort offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 401 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff, scenic views, and excellent breakfast. Key complaints include outdated facilities, steep terrain requiring buggy transport, noise issues, and isolated serious safety/hygiene incidents.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.0
Service8.8
Location8.8
Facilities8.6
Rooms7.9
Value7.9
PraisedExcellent and friendly staff service · Beautiful and safe beach · Good variety and quality of breakfast · Good for families with kids
ComplaintsOutdated facilities and rooms · Insects in the area · Minor cleaning issues · Poor queue management at check-in

KEYSuitable for leisure travelers valuing service/views. Caution for mobility issues due to terrain and aging facilities. Request quiet rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located on Chaweng Noi Beach with beautiful views, but the steep terrain makes walking difficult. Buggy transport is highly recommended for getting around.
diningAre breakfast and dining options plentiful?
Highly praised for excellent and varied breakfast. The resort features 4 restaurants and bars offering local and international cuisine, perfect for dining.
familyIs this hotel suitable for families with children?
Suitable for family relaxation with kids' play equipment, but the steep terrain is unfriendly for strollers, and some rooms have noisy AC or outdated facilities.
coupleWhat is the experience like for couples?
Highly rated by couples for friendly staff, quiet privacy, and romantic atmosphere. Unique pools and special occasion decorations enhance the romantic getaway.
roomWhat is the condition of the rooms and what should I note?
Cleanliness is excellent (9.0), but facilities are somewhat dated (7.9). Watch out for noisy AC, missing showerheads, and occasional maintenance issues.
serviceHow is the level of service?
Service is a standout feature with an 8.8 rating. Guests consistently praise the friendly, professional, and attentive staff for their excellent hospitality.
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