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Hotel & Suites Arges - Centro Chetumal

★★★★·8.3/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 65 facilities +
Review
Official

When you stay at Hotel Suites Arges - Centro Chetumal in Chetumal, you'll be near the airport, within a 15-minute walk of Museum of Maya Culture and Fisherman's Fountain. This hotel is 21. 8 mi (35. 1 km) from Lake Bacalar and 0. 8 mi (1. 2 km) from Chetumal Ferry Terminal. Featured amenities include a 24-hour front desk and an elevator. Planning an event in Chetumal? This hotel has 24 square feet (2 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

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Guest scores & sentiment

From 356 guest reviews · multi-source · as of 2026-07-07

Guests praise the central location, spacious clean rooms, and friendly staff. Common complaints include poor facility maintenance (dampness, aging equipment), unclean pool, unstable hot water, and insufficient breakfast portions.

Dimension scores · cross-source

Cleanliness8.0
Surroundings8.0
Location8.0
Facilities7.8
Service7.1
Value6.0
PraisedGreat location · Spacious rooms · Friendly staff · Good value
ComplaintsPoor maintenance/aging facilities · Hygiene issues (dampness/pool) · Unreliable hot water · Hidden fee disputes

KEYSuitable for travelers valuing location and comfort. Expect aging facilities; verify pool status and breakfast details beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?
It has an excellent central location, less than 1 km from Chetumal Bay, with a 24-hour supermarket and restaurants nearby.
diningWhat dining options does the hotel offer?
The hotel features Mantura Bistro Garden Restaurant offering Mexican, International, and Arabic cuisine, plus a poolside bar and coffee shop.
familyIs this hotel suitable for families with children?
Yes, it allows children and offers family rooms. However, some guests noted maintenance issues like AC faults or unstable hot water.
coupleHow is the experience for couples? Is it quiet?
Rooms are spacious with effective AC, but noise and privacy issues are common complaints. Pool water quality can also be unsatisfactory.
businessIs it convenient for business travelers?
Very convenient due to its central location near the pier and 24-hour supermarket. However, some business guests cited aging facilities and unstable hot water.
roomWhat are the room facilities like? Is there air conditioning?
Rooms feature AC, cable TV, and private bathrooms. While generally spacious and clean, some guests reported damp smells or mold.
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