Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise the renovated luxury, exceptional service, and expert guides for great game drives. Negatives include discriminatory manager behavior, billing disputes, maintenance issues, and occasional service lapses.

Dimension scores · cross-source

Location9.9

Rooms9.8

Service9.8

Cleanliness9.3

Facilities9.2

Value9.1

Wi-Fi9.0

Surroundings5.6

＋ PraisedExcellent all-inclusive dining · Peaceful and tranquil ambiance · Friendly and helpful staff · Good value for money

－ ComplaintsMediocre game drive experience · Cleanliness issues in rooms · Unfulfilled special requests · Confusing meal arrangements

KEYIdeal for luxury safari seekers. Verify bookings carefully; be aware of potential management inconsistencies.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Honeymoon Suite

1 × Extra-large double bed (Super-king size)90 ㎡up to 2

Elegantly furnished and featuring panoramic views of the surroundings, this spacious suite includes an indoor and an outdoor shower. There is a veranda with outdoor seating and a spacious stone bath. Air conditioning, a mini-bar and tea-and-coffee making facilities are also included. This package includes: - 2 x daily game drives in an open safari vehicle with snacks and drinks - brunch, high tea and a 3-course dinner - complimentary water, tea and coffee

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Luxury Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed60 ㎡up to 2

Elegantly furnished and featuring panoramic views of the surroundings, this suite includes a veranda with outdoor seating, a lounge, and an spacious stone bath. It also comes with air conditioning, a mini-bar and tea-and-coffee making facilities. This package includes: - 2 x daily game drives in an open safari vehicle with snacks and drinks - brunch, high tea and a 3-course dinner - complimentary water, tea and coffee

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningSwimming poolExpress check-in/check-outSafety deposit boxIroning serviceMassage servicesParkingTerracePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceOutdoor furnitureSpa/wellness center servicesBeauty ServicesManicurePedicureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionals24-hour securityInternet accessJapanese gardenExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableCharcoal grillPool sun loungersSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Game drive nearbyGarageGuest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout