Guest scores & sentiment

From 287 guest reviews · multi-source · as of 2026-07-10

Guests praise the design, staff friendliness, and excellent breakfast. Common complaints include slow check-in, poor value and limited variety at dinner, cold pool water, and missing room amenities like fridges.

Dimension scores · cross-source

Location9.1

Cleanliness8.6

Value8.4

Service8.4

Facilities8.4

Surroundings8.2

＋ PraisedFriendly and professional staff · Abundant and tasty breakfast · Comfortable beds and clean rooms · Quiet environment and great location

－ ComplaintsPool water too cold · Limited or inconsistent dinner quality · Missing fridge/safe in rooms · Expensive and distant parking

KEYIdeal for design lovers and families enjoying SPA/breakfast. Expect modest dinner value; bring personal fridge needs.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Doppelzimmer Natur

1 × Queen bed24 ㎡up to 3

This room features a bathroom with a rain shower and hairdryer, a flat-screen TV with satellite channels and free WiFi. This package includes: - admission to the spa and sauna area This package includes: -admission to the spa and sauna area all guests have access to the spa and sauna area; with no restrictions

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Double Room New Years Eve Arrangement

1 × Extra-large double bed (Super-king size)24 ㎡up to 2

This offer includes: - 3 nights in a double room including half board - New Year's Eve party with aperitif, gala buffet in the restaurant, free drinks until midnight (soft drinks, draft beer, wine selection, coffee, tea, midnight sparkling wine) and a midnight snack - DJ for musical entertainment - Use of the spa area with spacious pool and sauna area and fitness area - Free WiFi

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbySwimming poolLift / ElevatorLuggage storageFacilities for disabled guestsSaunaMassage servicesParkingPets allowedTerraceHeated poolOutdoor furniturePet bowlsSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableSecurity alarmKey card accessMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExercise/lap poolPlayground on sitePool sun loungersSecured parkingSelf parking (surcharge)Bicycle-friendly propertyShopping on siteBeach umbrellasSnack bar/deliSwimming nearbyTennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GamesGolfing on siteFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyNon-smoking roomsRestaurantTour deskNon-smoking throughout

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Nearby & map

Dining

1

AS am See

Modern Cuisine, Seasonal Cuisine

€€€

"AS" refers to both the lakeside location (am See: Scharmützelsee) and the initials of chef-patron Andreas Staack. In this inviting, friendly place – a cross between a wine bar and a bistro – the affable owner devises a five-course menu out of his modern dishes, such as "gnocchi, morel cream, sot-l'y-laisse" and "sea bass, fennel, mussel cream". The quality of the ingredients is top notch, and the bill is good value for money. On Sundays, the set menu is available at lunchtime. The restaurant is nestled in a side street in a quiet, leafy residential area a stone's throw from the spa gardens. I

5.4km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.