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Hotel New York by WestCord

★★★★·9.3/ 10Excellent
·Hotels
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 35 facilities +
Review
Official

At Hotel New York, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel New York. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at Hotel New York also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain chosen rooms, a coffee or tea maker is conveniently available for your use. Hotel New York offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel New York, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hotel New York, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.

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Guest scores & sentiment

From 515 guest reviews · multi-source · as of 2026-07-05

Guests praise the historic ambiance, riverside location, and attentive staff. Rooms are spacious and clean. Complaints focus on poor accessibility due to stairs, limited views in some rooms, inconsistent restaurant service, and breakfast value concerns.

Dimension scores · cross-source

Location9.4
Service9.0
Cleanliness9.0
Surroundings8.8
Facilities8.7
Value8.4
PraisedHistoric charm & great location · Spacious, clean & comfortable rooms · Excellent breakfast variety · Friendly staff service
ComplaintsCheck-in confusion & booking errors · Mixed restaurant food reviews · Disputes over upgrade fees · Poor accessibility for mobility issues

KEYIdeal for history lovers seeking scenic views and service. Not suitable for those with mobility issues due to stairs; verify room views beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and view?
Rated 9.4 for location, it offers stunning river views of the Rotterdam skyline. Guests praise the historic ambiance, though some rooms have limited views.
roomWhat are the room facilities and comfort like?
Rooms are spacious, clean, and uniquely decorated with high ceilings. They feature AC, free Wi-Fi, and TV. Cleanliness is rated 9.0.
diningWhat are the dining options and breakfast experience?
Features a café-restaurant and underground bar NY Basement. Breakfast is popular but value is debated, with some complaints about queue chaos and service speed.
serviceHow is the service attitude and professionalism?
Service is highly rated at 9.0. Guests consistently praise the attentive, friendly, and professional staff, often noting delightful surprises.
coupleIs it suitable for couples? Any highlights?
Highly suitable. 335 couple guests praise the historic ambiance, riverside views, and enthusiastic staff, often receiving room upgrades. Environment score is 8.8.
familyWhat should families watch out for?
Children are welcome with kid meals and spacious rooms. However, note poor accessibility due to stairs, and some rooms have noise or AC leak issues.
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