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Swan Caxias do Sul

★★★★·8.9/ 10Recommended
·Hotels
1 rooms
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 63 facilities +
Review
Official

This hotel offers convenient accommodations, in the center of Caxias do Sul. It features an indoor swimming pool and a fitness center. Free Wi-Fi is available in the public areas. Rooms are air conditioned and equipped with cable TV and a work desk. Internet access is available in the rooms by cable. An extensive breakfast buffet and lunch are served at the hotel's restaurant. As well as a swimming pool, Swan Tower Caxias features a sauna and massage treatments. It is located 2 miles from the Airport and half a mile from Italian Shopping Mall. Private parking is available on site.

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Guest scores & sentiment

From 489 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, spacious clean rooms, and comfortable beds. Breakfast quality varies. Common complaints include noisy/broken AC, aging facilities, slow service during peak times, and poor soundproofing.

Dimension scores · cross-source

Location9.2
Cleanliness8.6
Surroundings8.6
Service8.4
Facilities8.1
Value7.8
PraisedExcellent central location · Spacious and comfortable rooms · Attentive and friendly staff · Good variety and taste of breakfast
ComplaintsInconsistent breakfast quality · Aging facilities and noisy AC · Slow check-in process · Poor soundproofing

KEYSuitable for those valuing location and space. Avoid peak check-in times, consider AC noise sensitivity, and verify breakfast standards and facility availability.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
Located in the heart of Caxias do Sul with an excellent score of 9.2, the hotel offers great convenience for exploring the city.
diningWhat is the breakfast quality like? Are there options?
Breakfast reviews are mixed; while some find it rich, others note inconsistent quality like stale bread. A coffee shop and kid meals are available.
roomAre the rooms spacious? Is the bedding comfortable?
Yes, rooms are praised for being spacious and clean with comfortable bedding. All rooms feature air conditioning and non-smoking environments.
pros_consWhat are the main drawbacks of the hotel?
Main complaints include poor soundproofing, noisy or malfunctioning AC units, aging facilities with delayed maintenance, and slow service during peak check-in times.
facilityWhat fitness and leisure facilities are available?
Facilities include a fitness center (surcharge), sauna, massage services, and a heated pool. A shared lounge and coffee shop are also available.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Pets are welcome with provided bowls and baskets. Note the soundproofing issues.
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