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The Burgundy Hotel, Tapestry Collection by Hilton

★★★★·9.4/ 10Excellent
TTapestry Collection by Hilton·Hilton Honors·Hotels
2019 renovated· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 89 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Reception services featuring luggage storage are available to cater to your requirements. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and in-room video streaming as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 241 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional staff service, spacious clean rooms, and Table 28 restaurant. Common complaints include maintenance issues like poor lighting and hot water, room stains, booking disputes, and occasional power outages.

Dimension scores · cross-source

Service9.6
Cleanliness9.6
Facilities9.3
Value9.2
Location9.2
Surroundings9.2
Rooms8.0
PraisedEnthusropic front desk service · Excellent Table 28 dining · Spacious modern comfortable rooms · Personalized occasion care
ComplaintsPoor pool/outdoor maintenance · Chaotic check-in/long waits · Cleaning oversights/aging details · Third-party refund disputes

KEYIdeal for those valuing service and dining. Verify room condition, avoid third-party bookings, and request rooms away from elevators if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Rated 9.2 for location, it is quiet, safe, and surrounded by dining options. A tour desk and car hire are available for exploration.
diningIs there a restaurant on-site? How is the reputation?
The highly praised Table 28 restaurant serves modern American cuisine. Room service and grocery delivery are also available.
familyIs this hotel suitable for families with children?
Yes, children are allowed. It offers family rooms, baby safety gates, and wheelchair accessibility. Families appreciate the spacious rooms and free parking.
businessWhat is the experience like for business travelers?
Business travelers appreciate the business center, fitness facility, and personalized service. Rooms are noted for being spacious and clean.
coupleWhat makes it special for couples?
Couples praise the personalized front desk service (e.g., anniversary surprises) and the excellent Table 28 restaurant. Rooms are spacious and modern.
roomAre the rooms well-equipped? What are the pros and cons?
Suites feature TVs, sofa beds, desks, microwaves, fridges, and free WiFi. However, some guests report maintenance issues with lighting/hot water and cleaning details.
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