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Holiday Inn Resort Phuket, an IHG Hotel

★★★★·9.0/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Resorts
1987 opened · 2019 renovated· 398 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 69 facilities +
Review
Official

Holiday Inn Resort Phuket By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Experience the wonders of Phuket with ease by utilizing the services provided at car hire. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal luggage is achievable at Holiday Inn Resort Phuket By IHG due to the hotel's laundry service ensuring your garments stay fresh. Room amenities feature room service, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Smoking is limited to specified smoking zones. Each accommodation at Holiday Inn Resort Phuket By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Holiday Inn Resort Phuket By IHG, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Holiday Inn Resort Phuket By IHG. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 302 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, friendly staff, and excellent family facilities. Common complaints include poor soundproofing in some rooms, repetitive breakfast, early pool closure, and perceived service disparities.

Dimension scores · cross-source

Location9.3
Service9.0
Cleanliness9.0
Facilities8.8
Rooms8.7
Value8.5
PraisedPrime location · Abundant breakfast · Excellent pool facilities · Convenient surroundings
ComplaintsPoor soundproofing/Noise · Inconsistent front desk service · Language barriers · Unstable WiFi

KEYIdeal for families seeking convenience. Avoid street-facing rooms, check pool hours, and verify booking channel benefits.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are available?
Situated in the heart of Patong Beach with a 9.3 location score, it offers easy access to vibrant shopping, dining, and nightlife.
familyIs this hotel suitable for families with children? What kid-friendly facilities are available?
Highly recommended for families, featuring a kids' club, outdoor play equipment, and child meals. The main wing is specifically designed with family-friendly amenities.
diningWhat dining options are available, and how is the breakfast rated?
Features three restaurants including Charm Thai, Sam's, and Terrazzo. Breakfast is abundant and well-regarded, though some guests find it repetitive.
roomWhat types of rooms are available, and how should I choose?
Choose the main wing for family-friendly amenities or the newly renovated Busakorn wing for premium Thai design and exclusive pool access.
serviceHow is the service level and staff attitude?
With a service score of 9.0, guests consistently praise the friendly and helpful staff, offering private check-in/out and concierge services.
policyWhat are the check-in and check-out times, and are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed, but luggage storage and ironing services are available.
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