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GRIDS PREMIUM HOTEL OTARU

★★★★·9.4/ 10Excellent
·Hotels
2022 opened· 142 rooms· Check-in 03:00 PM / out 11:00 AM
Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 40 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at GRIDS PREMIUM HOTEL OTARU as breakfast is made available for you on the premises.

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Guest scores & sentiment

From 664 guest reviews · multi-source · as of 2026-07-04

Guests praise the modern facilities, prime location, and high-quality breakfast, especially the rooftop onsen with sea views. Main complaints involve compact rooms, occasional cleaning lapses, laundry machine issues, and inconsistent staff service.

Dimension scores · cross-source

Surroundings9.0
Location8.2
Service8.0
Rooms7.6
Cleanliness7.6
Value7.4
Facilities7.2
PraisedConvenient location near canal and station · New facilities and clean rooms · Excellent rooftop onsen experience · Good value for money and rich breakfast
ComplaintsChaotic luggage delivery service · Indifferent or unproactive staff · Limited and paid parking · Onsen privacy and occasional hygiene issues

KEYIdeal for travelers valuing convenience and onsen. Pack light, expect compact rooms, and monitor public area hygiene.

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