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Lancaster House Hotel

★★★★·9.1/ 10Excellent
·Hotels
1989 opened· 99 rooms· Check-in 03:00 PM / out 11:00 AM
Electric car charging stationExpress check-outMeeting roomsFireplace in lobbyHealth clubFull-service spaAll 40 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the hotel ensure effortless exploration of Lancaster. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Each morning at Lancaster House Hotel, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Lancaster House Hotel through their distinctive delivery assistance. Indulge in the numerous pursuits available at Lancaster House Hotel. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 302 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, excellent spa/pool, and tasty food. Rooms are spacious. Complaints focus on dated decor, parking fees, lack of AC, and occasional service lapses.

Dimension scores · cross-source

Surroundings9.4
Service9.2
Cleanliness9.2
Facilities8.9
Location8.8
Value8.6
Rooms4.8
PraisedComfortable beds and good sleep · Friendly and professional staff · Excellent leisure facilities (pool/sauna) · Convenient location
ComplaintsDated decor and facilities · Unexpected parking charges · Inconsistent breakfast quality · Room hygiene or equipment issues

KEYIdeal for those valuing service, spa, and dining. Check parking policies; consider condition sensitivity.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Lancaster University with high guest ratings (8.8/10). Nearby hiking and biking trails make exploring convenient.
diningWhat are the breakfast and dining options?
Daily buffet breakfast (surcharge) and 24-hour room service are available. Foodworks offers British cuisine, highly rated for quality.
facilityWhat leisure and fitness facilities are available?
Features a full-service spa, indoor pool, sauna, steam room, and health club. Facilities score 8.9/10, ideal for relaxation.
roomWhat are the room conditions? Is there air conditioning?
Rooms are spacious and comfortable (4.8/5). However, some need updating, and air conditioning is lacking or too cold in some cases.
serviceHow is the level of service?
Service scores 9.2/10 with praised friendly and professional staff. Express check-in/out and concierge services are available.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is after 15:00 and check-out before 11:00. Pets are allowed, but fees may apply; please consult the front desk.
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