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Holiday Inn Lancaster by IHG

★★★★·8.4/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2014-09-09 opened· 156 rooms· Check-in 02:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesMeeting roomsAll 67 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Lancaster becomes even more accessible, thanks to the car hire amenities provided at the hotel. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring safety deposit boxes are available to cater to your requirements. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Holiday Inn Lancaster By IHG, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Holiday Inn Lancaster By IHG provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at salon, steam room and spa for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 325 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, spacious rooms, and extensive breakfast. Complaints focus on aging facilities (pool tiles, AC), cleanliness lapses, inconsistent dining, and noise. Mixed reviews reflect a 6.8/10 average.

Dimension scores · cross-source

Cleanliness8.1
Rooms8.0
Location8.0
Facilities8.0
Surroundings8.0
Value7.1
Service7.1
PraisedFriendly and helpful staff · Convenient location · Good value for money · Excellent leisure facilities
ComplaintsRooms tired and need renovation · Noise issues · Inconsistent F&B experience · Service oversights

KEYSuitable for families valuing space/service. Check facility status, manage dining expectations, and note potential noise/cleanliness issues.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Yes, with a location score of 8.0, it is near the riverwalk and hiking trails, offering free self-parking and bike rentals.
diningIs the breakfast selection extensive? Is there an extra charge?
Breakfast is praised for its variety but incurs a surcharge. IHG Diamond members receive complimentary breakfast as an official perk.
familyWhat are the pros or cons for families with children?
Families appreciate spacious rooms, friendly staff, and kids eat free. However, facilities are aging, with some pool tiles damaged or equipment out of order.
businessIs this suitable for business travel? Are there meeting facilities?
Ideal for business with meeting rooms, a conference center, and free WiFi. Guests praise spacious, clean rooms, though AC issues or noise may occur.
coupleHow is the experience for couples? Is it quiet?
Couples like the friendly staff and location, sometimes getting upgrades. However, noise from AC/elevators and aging decor like peeling paint are common complaints.
roomWhat is the overall condition and comfort of the rooms?
Rooms score 8.0 for being spacious and comfortable. However, aging facilities like worn carpets and unstable hot water are noted, along with poor soundproofing in some types.
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