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SpringHill Suites by Marriott Winston-Salem Hanes Mall

★★★·8.7/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFamily roomsParkingPets allowedStaff adhere to local safety protocolsGuest rooms disinfected between staysAll 15 facilities +
Review
Official

At SpringHill Suites by Marriott Winston-Salem Hanes Mall, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by SpringHill Suites by Marriott Winston-Salem Hanes Mall simplify the organization of your excursions, tourist activities, and other adventures in Winston Salem (NC). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. Always look your best in your preferred attire with the laundromat and dry cleaning service provided at SpringHill Suites by Marriott Winston-Salem Hanes Mall. Desire to unwind? Make the most of your visit at SpringHill Suites by Marriott Winston-Salem Hanes Mall with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At SpringHill Suites by Marriott Winston-Salem Hanes Mall, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. At SpringHill Suites by Marriott Winston-Salem Hanes Mall, each day commences with a scrumptious breakfast offered at no additional cost. At SpringHill Suites by Marriott Winston-Salem Hanes Mall, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.

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Guest scores & sentiment

From 208 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious clean rooms, and varied breakfast. Common complaints include poor soundproofing, uncomfortable beds, strong pool chlorine, and occasional breakfast shortages.

Dimension scores · cross-source

Facilities9.7
Cleanliness9.7
Value9.0
Service9.0
Location9.0
PraisedSpacious and clean rooms · Friendly and helpful staff · Varied breakfast options · Convenient location
ComplaintsPoor soundproofing · Inconsistent breakfast quality · Strong chlorine smell or small pool · Some maintenance issues

KEYSuitable for those valuing service and space. Avoid if sensitive to noise; check bed comfort and pool water quality.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location convenient?
Yes, the location dimension scores 9.0. Reviews highlight its convenience, appreciated by both business and family guests for easy access.
diningHow is the breakfast experience?
Breakfast variety is praised, but some guests report shortages or quality issues. It is recommended to eat early to avoid running out.
familyIs this hotel suitable for families with children?
Highly suitable. 91 family reviews praise spacious rooms and staff responsiveness to children. Pets are allowed and family rooms are available.
businessWhat are the advantages for business travelers?
Business guests appreciate the prime location, spacious suites, and free reception. Staff are professional, though some rooms may have aging facilities.
roomWhat are the room facilities and comfort like?
Rooms feature TVs, fridges, microwaves, and free Wi-Fi, with a facility score of 9.7. However, bed comfort and soundproofing are noted as average.
serviceHow is the service level?
Service scores 9.0. Guests consistently praise the friendly and professional front desk staff for their quick response and helpfulness.
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