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CoolRooms Palacio de Atocha

★★★★·9.4/ 10Excellent
·Hotels
2018 opened · 2018 renovated· 34 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 80 facilities +
Review
Official

CoolRooms Palacio de Atocha provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Madrid. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Each morning at CoolRooms Palacio de Atocha, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Treat and spoil yourself by stopping at massage, salon and solarium for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

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Guest scores & sentiment

From 318 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime location, spacious rooms, and exceptional, personalized staff service. Main complaints involve bathroom privacy issues in some suites, dim interior lighting, pricey breakfast, and occasional slow poolside service.

Dimension scores · cross-source

Value9.9
Service9.9
Location9.9
Cleanliness9.6
Surroundings9.4
Facilities9.2
PraisedWarm and attentive staff service · Prime location with quiet courtyard · Spacious rooms with luxury amenities · Relaxing pool courtyard atmosphere
ComplaintsLimited bathroom privacy in glass-wall suites · Dim lighting in hallways and rooms · High à la carte breakfast prices or slow service · Occasional AC performance issues

KEYIdeal for travelers valuing service and comfort. Request courtyard-facing rooms for quietness; note some suites lack bathroom privacy.

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