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The Ilchester Arms Hotel, Ilchester Somerset

★★★★·9.3/ 10Excellent
·Inns
Offsite parking discounted rates availableFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingPacked lunchesAll 50 facilities +
Review
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, excellent food, and clean rooms. Main drawbacks include dated decor, poor soundproofing, hot water tank noise, and occasional service issues.

Dimension scores · cross-source

Service9.3
Cleanliness9.3
Rooms9.2
Value9.1
Location9.1
Facilities8.8
Surroundings8.8
Wi-Fi8.7
PraisedFriendly and attentive staff · Excellent and plentiful breakfast · Comfortable and spacious rooms · Great value for money
ComplaintsAging facilities/maintenance issues · Low shower water pressure · Limited parking space · Understaffing issues

KEYIdeal for those valuing hospitality and food. Expect dated decor; avoid street-side or equipment-adjacent rooms if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?
Located centrally in Ilchester with a high location score of 9.1. On-site parking is available for a fee, though space can be limited.
diningHow is the breakfast and dining?
Dining is highly praised, especially breakfast. The restaurant serves classic British food with fresh local ingredients. However, some guests noted slow service during peak hours and inconsistent breakfast quality.
familyIs this hotel suitable for families?
Yes, it features family rooms, kids' meals, and outdoor play equipment. Staff are praised for their patience with children. Note that some family rooms are small with poor shower design, and soundproofing is average.
coupleWhat is the experience like for couples?
Couples love the cozy atmosphere, comfortable beds, and value for money. Main drawbacks include traffic noise in street-facing rooms and creaky floors in the old building.
roomHow are the room facilities and cleanliness?
Cleanliness scores are high at 9.3, with generally tidy rooms. However, some facilities are dated, bathrooms may have mold, and the hot water system causes noise and overheating at night.
serviceWhat is the level of service?
Service scores are high at 9.3, with staff praised for being friendly and helpful. However, reception is not 24-hour, and occasional rude attitudes or poor issue resolution were noted.
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