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JW Marriott Desert Springs Resort & Spa

★★★★★·8.7/ 10Recommended
JJW Marriott·Marriott Bonvoy·Hotels
1987 opened · 2020 renovated· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 96 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Palm Desert (CA) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at JW Marriott Desert Springs Resort & Spa. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. JW Marriott Desert Springs Resort & Spa offers a hair dryer and bathrobes in the restrooms of specific accommodations. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

JW Marriott Desert Springs Resort & Spa · 万豪钛金入住报告(2023年8月)

  • 2:30
  • 淡季套房券很早就确认了
  • 100刀可用在除fisherman landing以外餐厅,luminous的早餐前台不是很清楚,是full buffet或者单点一道主菜,当然是选了buffet
  • 日本餐厅不错,早餐就一般
2023-09-04

DELTA · 2023-09-04 · Source ↗

JW Marriott Desert Springs Resort & Spa · 万豪白金入住报告(2022年12月)

  • 非常糟糕,早餐排隊超過一個小時,品質還很差
2023-04-08

Asr · 2023-04-08 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praise the scenic grounds, extensive amenities, and friendly staff. Common complaints include the vast layout causing navigation issues, inconsistent cleanliness, noise, and dissatisfaction with certain resort fees.

Dimension scores · cross-source

Surroundings9.2
Facilities8.6
Location8.6
Cleanliness8.4
Service8.2
Value7.2
PraisedRich and fun amenities · Staff friendly to kids · Excellent tennis experience · Stunning views and grounds
ComplaintsOutdated or dirty rooms · Noise disturbances · Hidden fee disputes · Dated rooms/poor maintenance

KEYSuitable for families and activity lovers. Plan for the large campus; those seeking quiet or ultra-luxury may find it lacking.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
The hotel boasts stunning grounds with an environment score of 9.2, but its vast layout makes navigation difficult. Walking distances are long, though parking is available.
diningWhat dining options are available?
Options include Californian cuisine at Rockwood Grill, authentic Japanese at Mikado, and sushi at the lobby bar. Room service is also available, though some guests find prices high.
familyIs this hotel suitable for families? What are the children's facilities?
Highly recommended for families with 5 pools, mini-golf, and boat tours. Staff are child-friendly, but some rooms may be worn, and pools can get crowded with children.
businessHow is the experience for business travelers?
Business guests appreciate spacious rooms and free parking. However, the large campus causes travel issues, some rooms have poor soundproofing, and Wi-Fi may be unstable during conferences.
coupleIs it recommended for couples?
Couples love the scenic views and friendly staff. However, complaints include worn facilities, AC issues, noise, and the inconvenience of the large resort layout.
roomWhat are the room conditions like?
Rooms are spacious and comfortable with marble bathrooms and great views. However, some facilities appear worn, cleanliness varies, and room types may differ from descriptions.
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