Guest scores & sentiment

From 160 guest reviews · multi-source · as of 2026-07-23

Guests appreciate the value, location, and onsen quality. Common complaints include dated facilities, odors/mold in rooms, inconsistent service, and obstructed lake views.

Dimension scores · cross-source

Service8.2

Surroundings8.2

Rooms8.0

Location8.0

Cleanliness7.9

Value7.7

Facilities7.7

Wi-Fi6.8

＋ PraisedAbundant complimentary drinks and snacks · Friendly and attentive staff · High cost-performance ratio · Excellent spring water quality

－ ComplaintsAging facilities and bathroom stains · Cramped and noisy dinner atmosphere · Inconvenient sauna layout and unbalanced time slots · Slightly rushed staff attitude late at night

KEYSuitable for budget travelers accepting aged facilities. Manage expectations regarding views and service consistency.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Japanese-Style Room - Non-Smoking

5 × Futon Mat17 ㎡up to 5

This nonsmoking room has air conditioning and features tatami (woven-straw) flooring and Japanese futon bedding.

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Japanese-Style Twin Room - Non-Smoking

2 × Twin bed / 1 × Futon Mat17 ㎡up to 3

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, tatami, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds and 1 futon.

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Facilities · 56

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleAir conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingParkingTable tennisShared lounge/TV areaBoard games/puzzlesKid mealsPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableSecurity alarmThermometers for guests provided by propertyInternet accessFree beach shuttleFishing nearbyNo accessible shuttleOffsite parking discounted rates availablePaddle boating nearbyPlayground on siteSelf parking (surcharge)Bicycle-friendly propertySnow sports gearSpa tub (surcharge)Television in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHorse riding nearbyHousekeeping on requestNon-smoking roomsNon-smoking throughout