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Charrua Hotel

★★★★·9.1/ 10Excellent
·Hotels
📍Rua Marechal Floriano,230 · Caxias do Sul ↗
📞5537156533·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 68 facilities +
Review
Official

Located just steps from the town center, the Charrua Hotel offers convenient access to all the destination has to offer, with numerous public transport links within 2 kilometers. This 110-room hotel, renovated in 2011, provides Wi-Fi in all public areas and guest rooms. Guests enjoy a 24-hour reception, convenient parking, and a full range of services and amenities ideal for business events. The hotel also offers an array of entertainment options. Some services may incur additional charges.

04

Guest scores & sentiment

From 165 guest reviews · multi-source · as of 2026-07-18

Guests praise the central location, friendly staff, and excellent breakfast. Common complaints include street noise, outdated amenities like soft mattresses and leaking showers, slow elevators, and paid parking.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Facilities8.9
Surroundings8.8
Value8.0
＋ PraisedPrime downtown location & walkability · Attentive & friendly staff · Extensive breakfast & dining options · Clean, modern rooms & amenities
－ ComplaintsStreet noise & average soundproofing · Inconsistent Wi-Fi speed & signal · Shower temp control & low bed height · Complex parking logistics & fees

KEYSuitable for those valuing location and service. Request rear-facing rooms to avoid noise; sensitive travelers should note potential facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?＋
Located on the main street, it offers a central and convenient stay with easy access to attractions. With a location score of 9.0 and a 99% recommendation rate, it is ideal for exploring the city.
diningHow is the breakfast and what dining options are there?＋
The buffet breakfast is highly praised as rich and delicious. Dining options include an on-site restaurant and room service. While some family guests noted issues with food quality, breakfast remains a key highlight.
businessIs this hotel suitable for business travelers?＋
Highly suitable. 62 business guests praised the central location and professional service. Rooms offer AC, cable TV, and free WiFi, providing a clean and comfortable environment for work and rest.
familyWhat should I know when staying with children?＋
Children are welcome, and family rooms are available. 37 family guests noted that while the location and service are good, some facilities are outdated (e.g., soft mattresses, leaking showers). Non-street-facing rooms are recommended for better quietness.
coupleHow is the experience for couples?＋
25 couples found the renovated rooms comfortable, with excellent breakfast variety. However, elevators may be crowded in peak seasons, and some rooms have poor soundproofing. Confirm room status in advance for a quieter stay.
roomWhat are the room facilities and services like?＋
Rooms feature AC, soundproof windows, cable TV, minibar, and optional balconies or spa baths. Service scores 9.0 with friendly staff. However, some guests reported soft mattresses, leaking showers, and street noise.
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