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Hotel Haven

★★★★★·9.4/ 10Excellent
·Hotels
2009 opened· 77 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 55 facilities +
Review
Official

The Exe Bacatá 95 is located in the centre of El chicó, a distinguished neighborhood of Bogotá, which is an important commercial zone with international cuisine restaurants, bars and shopping centers. The design of the hotel is based on the mythology of the Kogui culture, a pre-Columbian society. The hotel has 8 floors and 106 rooms. Two of them are suites. The hotel offers parking, restaurant with terrace and bar, swimming pool, meeting rooms, fitness room and terrace. The rooms of the Exe Bacatá 95 combine peaceful colors with textures that evoke the earth, the water and the air. This is the best relaxing combination after a working day. *Colombian and resident guests must pay additional 19% VAT, tourists exempt. * Swimming pool is temporarily closed. Groups: Reservations of more than 5 rooms may be subject to supplements and special conditions.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime harbor location, spacious rooms, and attentive service, with breakfast highly rated. Common complaints include worn decor, slippery bathtubs, noise issues, and occasional service delays.

Dimension scores · cross-source

Rooms9.5
Location9.5
Surroundings9.4
Cleanliness9.3
Service9.0
Facilities8.8
Value8.5
PraisedExcellent central location · Spacious and comfortable rooms · Friendly and professional staff · Good quality breakfast
ComplaintsSome rooms are too small · Slippery bathtub showers · Extra charges for breakfast items · Rude front desk staff

KEYIdeal for location-focused travelers. Book harbor views, mind bathroom safety, and note potential wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transportation?
Overlooking Helsinki Harbour and near major landmarks, it scores 9.5 for location with convenient public transport access.
diningWhat are the highlights of the breakfast and dining options?
Breakfast is served in the historic Sundmans building with panoramic harbor views and receives high praise, though some note limited variety occasionally.
coupleHow is the experience for couples?
Couples highly praise the prime location and spacious rooms, though some note limited space or views in certain categories, so confirm room type when booking.
roomWhat are the room facilities and comfort level like?
Rooms feature luxury beds, spa-style bathrooms, and Chromecast streaming, scoring 9.5 for comfort. Soundproof options exist, but some guests note slippery bathtubs.
serviceHow is the overall service quality?
Service scores 9.0 with generally praised professional staff. Contactless check-in is available, though occasional response delays may occur during peak times.
policyWhat are the check-in/out times, and are children or pets allowed?
Check-in is at 15:00 and check-out at 12:00. The property welcomes both children and pets, providing amenities like pet bowls upon request.
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