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Hotel Chapala

★★★·8.3/ 10Recommended
·Hotels
Proposal/romance packages available24-hour front deskLuggage storagePicnic areaOutdoor entertainment areaParking (limited spaces)All 14 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise friendly staff, delicious breakfast, and scenic views. However, complaints dominate regarding poor maintenance, old facilities (broken pool tiles, dirty carpets), pests, and noise from roads and unruly guests.

Dimension scores · cross-source

Service8.5
Cleanliness8.2
Location8.0
Value7.9
Rooms7.8
Facilities7.5
Wi-Fi6.7
PraisedFriendly and helpful staff · Delicious and ample breakfast · Pleasant environment and views · Spacious and comfortable rooms
ComplaintsPoor maintenance and aging facilities · Broken pool tiles or cold water · Lack of AC or hot water · Hygiene issues (dirty carpets/pests)

KEYSuitable for those valuing service over luxury. Bring earplugs, avoid weekends due to noise, and verify AC availability.

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