Name: Hotel Küyen-Ko Pucón
Address: Geronimo de Alderete 435, Pucón, CL

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the central location, warm family atmosphere, and exceptional staff hospitality. Breakfast is well-received. Negatives include small rooms, aging infrastructure (leaks, smells), poor soundproofing, and fridge noise. One severe incident involved hostile owner behavior.

Dimension scores · cross-source

Location9.9

Service9.8

Wi-Fi9.5

Cleanliness9.4

Rooms9.3

Value9.1

Facilities8.9

＋ PraisedExcellent location · Friendly and attentive service · Hearty and delicious breakfast · Clean and tidy rooms

－ ComplaintsSmall room size · Poor soundproofing/noise · Worn or damaged facilities · Noisy minibar

KEYIdeal for those valuing hospitality and location. Avoid if needing space; watch for maintenance issues and occasional staff attitude risks.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Quadruple Room

2 × Twin bed / 1 × Double bed22 ㎡up to 4

Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

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Superior Quadruple Room

2 × Twin bed / 1 × Queen bed22 ㎡up to 5

Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room features a mini-bar, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 3 beds.

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Standard Triple Room

1 × Twin bed / 1 × Double bed18 ㎡up to 3

Providing free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room provides a mini-bar, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

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Superior Double Room

1 × Queen bed16 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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Standard Double Room

1 × Double bed12 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a bath or a shower. The double room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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Standard Twin Room

2 × Twin bed12 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a bath or a shower. The twin room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

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Facilities · 38

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsParkingShared lounge/TV areaShuttle service (additional charge)Concierge serviceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableSelf parking (surcharge)Bicycle-friendly propertyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking rooms

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Nearby & map

Sights

1

Villarrica Lake

nature

lake in Chile

9.7km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.