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Hilton New Orleans / St. Charles Avenue

★★★★·8.8/ 10Recommended
HHilton Hotels & Resorts·Hilton Honors·Hotels
1926 opened · 2007 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 59 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hilton New Orleans/St. Charles Avenue. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Hilton New Orleans/St. Charles Avenue with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Hilton New Orleans/St. Charles Avenue, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
04

Guest scores & sentiment

From 375 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, especially bellmen, and the prime location near the French Quarter. Rooms are spacious and clean. Common complaints include aging facilities, occasional hygiene lapses, lack of an in-house bar, expensive valet parking, and limited breakfast benefits.

Dimension scores · cross-source

Location9.0
Cleanliness8.2
Surroundings8.2
Value8.0
Service8.0
Facilities7.6
Rooms7.0
PraisedPrime location · Exceptional staff service · Comfortable beds · Delicious restaurant food
ComplaintsExpensive parking · Aging facilities/maintenance delays · Poor soundproofing · Inconsistent room cleanliness

KEYIdeal for travelers valuing service and location. Verify room condition beforehand; those sensitive to aging facilities should note this. Be aware of high valet costs.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Excellent location, just 0.25 miles from Bourbon Street and 0.7 miles from major museums. Quiet yet convenient near the airport.
serviceHow is the service level? Are staff friendly?
Highly praised for friendly and professional staff, especially concierge and front desk. Service score is 8.0/10.
roomAre the rooms spacious? How is the condition of facilities?
Rooms are spacious and comfortable but facilities are aging. Some guests report issues with AC noise, water pressure, or toilets.
diningIs there a bar or restaurant? Is breakfast included?
There is a restaurant but no in-house bar. Breakfast benefits are limited and often extra cost unless specified by membership tier.
policyWhat are check-in/out times? Are pets allowed?
Check-in at 15:00, check-out at 11:00. Pets are allowed. Express check-in/out and luggage storage are available.
memberWhat perks do Hilton Honors members get?
Diamond/Gold members may get lounge access, late checkout, and welcome amenities. Benefits vary by hotel policy.
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