Name: Hotel Cabañas Santa Cruz
Address: San Juan 92, Oaxtepec, MX

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the location, spacious rooms, and friendly staff. Major complaints include poor pool maintenance, cold water, noise, lack of AC in some units, and limited amenities like breakfast.

Dimension scores · cross-source

Service8.3

Location7.9

Cleanliness7.6

Rooms7.5

Value7.3

Facilities7.1

＋ PraisedExcellent location · Spacious and clean rooms · Friendly staff · Comfortable, spacious rooms with basic amenities

－ ComplaintsCold and poorly maintained pool · Outdated facilities needing repair · Lack of air conditioning in some rooms · Nighttime noise disturbances

KEYSuitable for location-focused travelers. Verify AC availability and manage expectations regarding pool condition and facility age.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Bungalow

4 × Double bed50 ㎡up to 8

Meals can be prepared in the kitchen, which is equipped with a refrigerator, kitchenware, an oven and a microwave. The spacious family room provides a wardrobe, a sofa, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 4 beds.

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Family Suite

2 × Double bed40 ㎡up to 4

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. Featuring a balcony with garden views, this suite also offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

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Comfort Triple Room

3 × Double bed30 ㎡up to 6

The spa bath is the standout feature of this triple room. This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

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Standard Double or Twin Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

This twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

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Standard Double or Twin Room

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

The spacious twin/double room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

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Standard Triple Room

3 × Double bed30 ㎡up to 6

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.

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Standard Twin Room

2 × Double bed30 ㎡up to 4

This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

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Superior Twin Room

2 × Double bed30 ㎡up to 4

This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

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Facilities · 16

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsParkingShallow endStaff adhere to local safety protocolsHand sanitizer in guest room and key areasFirst aid kit availableProcess in place to check health of guestsJapanese gardenExercise/lap poolOffsite parking discounted rates availableSelf parking (surcharge)Swimming nearbyFront desk (limited hours)Room service

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Nearby & map

Sights

1

Hacienda Cocoyoc

historic

archeological site in Mexico

3.0km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.