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Fantasyland Hotel

★★★★·8.5/ 10Recommended
·Hotels
355 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 62 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Fantasyland Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Edmonton (AB) becomes even more accessible through the taxi and shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Fantasyland Hotel with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. Begin your day with a scrumptious on-site breakfast available each morning at Fantasyland Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and casino, for a delightful evening together. At Fantasyland Hotel, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the mall location, staff friendliness, and themed rooms. Major complaints include long elevator waits, outdated facilities, noise, and occasional utility issues.

Dimension scores · cross-source

Location9.0
Surroundings8.6
Facilities8.2
Service8.0
Cleanliness8.0
Value7.0
PraisedConvenient mall location · Themed rooms loved by kids · Friendly and warm staff · Connecting rooms for large families
ComplaintsFrequent water/power outages and maintenance · Dated facilities and cleanliness issues · Noise disturbances affecting sleep · Long elevator wait times

KEYSuitable for shoppers/families. Expect elevator delays and older facilities; check room amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What convenient facilities are nearby?
Located inside West Edmonton Mall, directly connected to Galaxyland and a mini golf course. With a location score of 9.0, guests highly praise its shopping and entertainment convenience.
familyIs this hotel suitable for families with children? What are the family-friendly features?
Highly suitable. It offers fun themed rooms loved by kids and allows pets. Staff are friendly to families, and there are attraction discounts, though facilities are somewhat dated.
businessIs it convenient for business travelers? What are the pros and cons?
Convenient with direct mall access and high service scores (8.0). However, aging hardware like insufficient outlets and slow/elevators may hinder work efficiency.
roomWhat are the room facilities like? Is there anything to note?
Equipped with a 42-inch TV, fridge, coffee maker, and safe. However, facilities are dated, outlets are scarce, bed comfort varies, and occasional noise or utility issues occur.
diningAre there restaurants in the hotel? Is the dining selection rich?
Features L2 Grill and L1 Lounge offering diverse dishes and drinks, plus room service. Being connected to a large mall, surrounding dining options are extremely abundant.
serviceHow is the level of service at the hotel?
Service score is 8.0. Guests generally rate staff as friendly and helpful. Despite hardware shortcomings, warm service significantly enhances the overall stay experience.
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