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Hotel Excelsior

★★★★★·9.6/ 10Excellent
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 61 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Discovering Dubrovnik becomes even more accessible through the car hire and shuttle amenities provided at the hotel.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.At Hotel Excelsior, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Hotel Excelsior, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Hotel Excelsior provides a superb assortment of leisure amenities for guests to enjoy.During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 394 guest reviews · multi-source · as of 2026-07-07

Guests praise the stunning sea views, convenient location, and attentive staff. Spa and pool facilities are highly rated. Common complaints include small/dark rooms, high prices, inconsistent dining quality (especially dinner), and occasional maintenance issues like AC failures or odors.

Dimension scores · cross-source

Location9.7
Cleanliness9.6
Surroundings9.6
Service9.3
Facilities9.3
Value8.9
PraisedStunning views and location · Attentive and friendly service · Delicious and plentiful breakfast · Modern and clean facilities
ComplaintsRoom description mismatch or poor configuration · Poor maintenance of some facilities · Inconsistent dining experience · High price

KEYIdeal for guests prioritizing views and service. Verify room size/view upon booking, manage dining expectations, and note potential maintenance in older sections.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the Old Town?
The location is excellent with a dimension score of 9.7. Guests praise its proximity to the Old Town and stunning Adriatic views, making it easy to walk to major attractions.
diningHow is the breakfast and dining quality?
Breakfast offers extensive selections and is highly praised. However, dinner quality is inconsistent, with some guests noting it falls short of five-star standards. Consider trying the Mediterranean cuisine at Sensus or fresh seafood at Prora.
facilityAre the spa and pool facilities good?
With a facility score of 9.3, the 850 sqm spa is highly rated. It features an indoor pool, hot tubs, and saunas with direct beach access, ideal for relaxation.
roomHow are the room size and lighting?
Some rooms are reported as small or poorly lit, including windowless options. It is advisable to confirm the room type upon booking, as Classic Double Rooms are often considered more spacious.
serviceWhat is the service attitude and professionalism like?
Service scores an impressive 9.3. Guests highly appreciate the enthusiastic, professional, and attentive staff, often mentioning surprise experiences, though rare instances of cold attitudes were noted.
familyIs this hotel suitable for families?
It is family-friendly and allows children. Families particularly value the indoor pool and spa. However, be aware of potential AC issues or minor hygiene oversights in some rooms, so communicate needs in advance.
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