Search cities, hotels, brands…
1 / 24

Mercure Charlestown

★★★★·8.4/ 10Recommended
·Hotels
1980 opened· 50 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsExpress check-in/check-outFax/photocopyingAll 57 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Newcastle with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and luggage storage provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Mercure Charlestown, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Mercure Charlestown, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Indulge in the numerous pursuits available at Mercure Charlestown. Treat and spoil yourself by taking a trip to spa. Begin your holiday perfectly by taking a plunge into the swimming pool.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the friendly staff, excellent breakfast variety, convenient location with free parking, and comfortable beds. Common complaints include dated facilities needing renovation, lack of elevators affecting luggage and accessibility, average soundproofing, and occasional maintenance or tech issues like drafts and Wi-Fi glitches. The mixed experience aligns with the 7.1/10 rating.

Dimension scores · cross-source

Service8.4
Rooms8.2
Surroundings8.2
Location8.1
Cleanliness8.1
Value7.8
Facilities7.8
PraisedExcellent food · Spacious and comfortable rooms · Friendly staff · Good value
ComplaintsDated facilities · No elevator · Bathroom drainage/maintenance issues · Hygiene concerns

KEYIdeal for budget travelers and drivers. Bring earplugs for noise, verify room condition upon arrival, and note the lack of elevators for those with mobility concerns.

No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →