Name: Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive
Address: Av. Emesto Coppel Compania s/n, Mazatlán, MX

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise the exceptional, personalized staff service and tranquil, lush grounds with ample amenities. Common drawbacks include the resort's large size requiring carts, some dated rooms needing updates, rocky beach access, and occasional delays in food or transport during peak times.

Dimension scores · cross-source

Service9.2

Cleanliness9.2

Facilities8.8

Surroundings8.8

Value8.6

Location8.6

＋ PraisedExceptional & warm staff service · High-quality & diverse dining · Beautiful grounds & extensive pool facilities · Rich family activities & personalized guest recognition

－ ComplaintsSprawling layout & insufficient peak-season carts · Aging room facilities & AC noise issues · Rocky beach limits swimming & walking · Unclear dining schedules & app info

KEYIdeal for those seeking tranquility and personalized service. Use carts for transport, expect some dated rooms, and plan beach activities carefully.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Three-Bedroom Villa All Inclusive

1 × Extra-large double bed (Super-king size)265 ㎡up to 8

This villa has 3 spacious bedrooms, each with its own private bathroom. There is a fully equipped kitchen, a dining table and a seating area. Guests also enjoy a terrace, a private swimming pool and a hot tub.

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesParkingTerraceCurrency exchangeConcierge serviceHeated poolStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredMobile app for room serviceInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleClubhouseOffsite parking discounted rates availableSelf parking (surcharge)ATM/bankingSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Tennis lessons on siteAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GamesGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk

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Nearby & map

Dining

1

Surf's Up Cafe

Restaurant

Café

1.2km

2

Jaiba Pata Salada Punta Cerritos

Restaurant

Seafood

1.6km

3

Restaurant Mr. Lionso

Restaurant

Seafood

1.8km

4

Acaxee Sky Tropic Lounge

Restaurant

4.5km

5

Cotorritos Mazatlán

Restaurant

Bar

4.9km

1

2

3

4

5

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.