Name: Super Collection O New Town Near OM Sweets Formerly Shiva Inn
Address: Block No DE-155, Street No-336, New Town, Action Area 1, Kolkata, IN

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Guest scores & sentiment

From 150 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the convenient location, clean rooms, friendly staff, and excellent value, ideal for short or extended stays. Frequent complaints involve inconsistent food service, late-night reception closure causing check-in issues, and isolated reports of cleaning lapses, facility failures, and poor staff attitude. Overall experience is positive, though operational consistency varies.

Dimension scores · cross-source

Location9.4

Value9.3

Service9.1

Cleanliness9.0

Facilities8.9

＋ PraisedClean and spacious rooms · Polite and helpful staff · Good value for money · Peaceful and comfortable atmosphere

－ ComplaintsReception closes late/entry difficulties · Missing amenities(no water/kettle) · Breakfast not served/disputes · Isolated hygiene/staff attitude issues

KEYBest for location-focused, budget-conscious, and long-stay guests. Verify meal options beforehand and avoid late-night arrivals. Expect occasional service inconsistencies.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room

1 × Queen bed12 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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RoomBudget Double Room

Budget Double Room

1 × Queen bed9 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Deluxe Double Room

1 × Queen bed9 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Deluxe Room

1 × Queen bed9 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Facilities · 29

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningFamily roomsLift / ElevatorLuggage storageStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyMobile app for room serviceInternet accessFree wired internetFront desk (limited hours)Housekeeping on requestRestaurantRoom serviceNon-smoking throughout

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Nearby & map

DiningSights

1

Cafe Courtyard

Restaurant

Café

952m

2

THE SQUARE

Restaurant

Buffet

1.5km

3

KFC

Restaurant

1.6km

4

Pizza Hut

Restaurant

Pizza

1.6km

5

KFC

chicken

Fast food

2.7km

6

KFC

Restaurant

4.2km

7

Ocean Grill

Restaurant

Seafood

4.2km

8

Domino's Pizza

pizza

Pizza

4.4km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.