Name: Le Relais Des Cimes - HellBourg
Address: 67,rue du Général de Gaulle, Hell-Bourg, Salazie, RE

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the central Hell-Bourg location, warm staff, and delicious home-cooked meals. Main complaints involve dampness/mold in some rooms, poor shower drainage, lack of Wi-Fi, and dated facilities.

Dimension scores · cross-source

Location9.3

Service9.2

Surroundings8.6

Rooms8.3

Cleanliness8.3

Value8.2

Facilities7.8

Wi-Fi6.9

＋ PraisedExcellent location for hiking · Friendly and helpful staff · Hearty breakfast with good value · Free parking

－ ComplaintsDampness and bad odors · Poor bathroom design (water splash) · Outdated and basic facilities · Inconsistent dining quality

KEYIdeal for hikers. Avoid ground-floor damp rooms; expect no Wi-Fi and basic amenities.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

1 × Twin bed / 1 × Double bed18 ㎡up to 3

Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room features a wardrobe, a tiled floor, heating, a flat-screen TV, as well as an inner courtyard view. The unit has 2 beds.

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Standard Room

1 × Double bed / 2 × Twin bed18 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room provides a wardrobe, parquet floors, a tiled floor, a flat-screen TV, as well as garden views.

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Facilities · 38

All facilities & services listed by the hotel (aggregated across sources).

Guest education on local ecosystems and cultureFamily roomsLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsPacked lunchesPets allowedTerraceShared lounge/TV areaShuttle service (additional charge)Kid mealsOutdoor furnitureFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayInternet accessJapanese gardenNo accessible shuttleShopping on siteVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetGuest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsRestaurantRoom service