Name: Izumiya Zenbe
Address: Satoyamabe 451, Matsumoto, JP

Official

Located in Matsumoto, Izumiya Zenbe Hotel is a perfect starting point from which to explore Nagano. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, family room are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, heating, wake-up service, telephone. Entertain the hotel's recreational facilities, including hot spring bath, massage. No matter what your reasons are for visiting Nagano, Izumiya Zenbe Hotel will make you feel instantly at home.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praised the exceptional Kaiseki dining, attentive staff, and private onsen. Common complaints included aging facilities, lack of private bathrooms in some rooms, firm futons, remote location with poor transport, and steep stairs.

Dimension scores · cross-source

Service9.5

Rooms9.0

Facilities8.9

Cleanliness8.9

Value8.7

Location8.2

Wi-Fi7.5

＋ PraisedWarm and attentive service · Delicious and abundant meals · Quiet and comfortable environment · High-quality hot springs and private baths

－ ComplaintsAging facilities/maintenance issues · Uncomfortable bedding · Lack of accessibility features · Limited nearby amenities

KEYIdeal for traditional experience seekers. Bring light luggage; accept aging facilities and public baths; arrange own transport.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Family Room

6 × Futon Mat18 ㎡up to 6

The family room features a shared bathroom, air conditioning, tatami, as well as a seating area with a flat-screen TV. The family room provides a tea and coffee maker, a safe deposit box, yukata, heating, as well as a TV. The unit offers 6 futons.

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Japaense-Style Room with Private Bathroom - New Wing

4 × Futon Mat13 ㎡up to 4

This room features a tatami (woven-straw) floor, and features an attached bathroom with garden views. It's located in the new wing and furnished with low furniture and traditional futon bedding.

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Japanese-Style Standard Room with Shared Bathroom

4 × Futon Mat13 ㎡up to 4

Featuring tatami (woven-straw) flooring and traditional futon bedding. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared.

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Facilities · 38

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingParkingShared lounge/TV areaKid mealsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessProcess in place to check health of guestsAccess to health care professionalsThermometers for guests provided by propertyInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Spa tub (surcharge)Wine release eventsFree wired internetNon-smoking roomsRestaurantNon-smoking throughout

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Nearby & map

Sights

1

Matsumoto Castle

historic

building in Matsumoto, Nagano Prefecture, Japan

3.0km

2

Former Kaichi School

museum

Meiji-era pseudo-Western style school building in Matsumoto, Japan; first modern school building designated a National Treasure (2019)

2.9km

3

Japan Ukiyo-e Museum

museum

art museum in Matsumoto, Nagano, Japan

6.2km

4

Asama Onsen

nature

building in Nagano Prefecture, Japan

1.8km

5

Mount Kamuriki

nature

mountain peak in Japan

6.7km

6

Kōbōyama Kofun

historic

kofun in Matsumoto, Nagano, Japan

4.1km

7

Matsumoto City Museum of Archaeology

museum

museum in Matsumoto, Nagano, Japan

6.0km

8

Shiga Fossil Museum

museum

museum in Matsumoto, Nagano, Japan

7.9km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.