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Ambassador Playa II

★★★★·9.4/ 10Excellent
·Hotels
📍Calle Gerona 39 · Benidorm ↗
📞+34965851941
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 69 facilities +
Review
Official

Treat yourself to a relaxing spa experience with massages and body treatments. Enjoy recreational amenities such as an outdoor pool, sauna, and fitness center. Hotel Ambassador Playa II also features complimentary Wi-Fi and tour/ticket assistance. Dine at the on-site restaurant or grab a quick bite at the snack bar/deli. Mingle with other guests at the daily complimentary reception. Unwind with a refreshing drink from the poolside bar or one of the two lounges. Buffet breakfasts are available daily (fee applies). The hotel offers a 24-hour front desk, luggage storage, and laundry facilities. Self-parking is available (fee applies). Each of the 198 air-conditioned rooms provides a comfortable retreat with a refrigerator and private furnished balcony. Stay connected with complimentary Wi-Fi. Bathrooms include bathtubs or showers and hair dryers. Centrally located in Benidorm, Hotel Ambassador Playa II is within a 5-minute drive of Benidorm Palace and Llevant Beach. This upscale hotel is 1. 4 miles from both Poniente Beach and Aqualandia.

04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-11

Guests praise the modern, spotless rooms, comfortable beds, and exceptional staff service. Food offers great variety and allergy support. Complaints focus on inconsistent soundproofing, AC issues, slow drainage, and extra charges for safes and tea.

Dimension scores · cross-source

Service9.6
Cleanliness9.5
Rooms9.3
Location9.2
Facilities9.2
Value9.0
Surroundings9.0
Wi-Fi8.2
＋ PraisedPrime location · High cleanliness · Friendly and professional staff · Excellent breakfast and English food
－ ComplaintsCold pool water · Limited dinner variety · Long lift waits · Inadequate check-in process

KEYIdeal for those seeking convenience and modern amenities. Request high-floor or rear rooms for quietness; check AC and note extra charges.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?＋
Located on the vibrant strip near Mal Pas Beach, close to Casino Mediterraneo and Benidorm Palace. Perfect for exploring the city and nightlife.
diningIs the dining varied? Is there support for allergies or special diets?＋
Dining is highly praised for variety and quality. Staff cater well to allergies and special diets, though food temperature or vegetarian options may occasionally vary.
familyIs this hotel suitable for families?＋
Yes, children are allowed. Rooms are spacious and clean with friendly service. Note that the pool can be crowded and some facilities like safes incur extra fees.
businessIs it convenient for business travelers? Are there office or meeting facilities?＋
Offers express check-in/out, luggage storage, and a shared lounge. While no meeting rooms are listed, its central location is ideal for short business stays.
coupleWhat is the experience like for couples? Any room features?＋
Highly recommended by couples (99% rate). Rooms feature AC, flat-screen TVs, and private balconies/terraces with city views. Beds are comfortable, but soundproofing varies.
roomHow is the room hygiene and facilities?＋
Hygiene scores 9.5/10. Guests praise the modern, spotless environment and comfortable beds. Facilities include AC and TVs. Minor issues like slow drainage occur but overall cleanliness is excellent.
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