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Residence Inn by Marriott New Orleans Metairie

★★★·9.1/ 10Excellent
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersExpress check-outFitness facilitiesFree breakfastAll 55 facilities +
Review
Official

Located in Metairie's business district, the Residence Inn by Marriott New Orleans Metairie is within a 10-minute drive of the Caesars Superdome and Canal Street. This hotel offers an outdoor pool, tennis court, and fitness center. Each of the 120 guestrooms features a kitchen with a refrigerator and microwave, as well as a flat-screen TV and complimentary Wi-Fi. Enjoy a complimentary buffet breakfast daily, and take advantage of the on-site grocery/convenience store and complimentary evening reception. Additional amenities include a 24-hour business center and free self-parking. Bourbon Street is 12. 2 km and the Port of New Orleans is 13. 7 km from the property.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 223 guest reviews · multi-source · as of 2026-07-17

Guests praise the exceptional staff service, spacious clean rooms with kitchens, and convenient location near highways. Breakfast is highly rated. Common complaints include aging furniture like sagging mattresses, lack of in-room safes, occasional odors or noise, and issues with accessible room availability.

Dimension scores · cross-source

Service8.6
Facilities8.6
Cleanliness8.6
Surroundings8.6
Location8.4
Value8.2
PraisedExceptional staff hospitality, especially child-friendly · Spacious suites with full kitchens · High-quality breakfast with wide variety · Comprehensive family amenities (pool/parking/welcome treats)
ComplaintsInconsistent room maintenance (broken fixtures/water leaks/unmade beds) · Uncomfortable sofa beds · Occasional delays in check-in or housekeeping follow-up · Pet or smoke odors in some areas

KEYIdeal for families/long stays valuing service and space. Verify accessibility needs, check mattress condition, bring a safe, and note facility maintenance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
The hotel enjoys a convenient location near highways and shopping areas, scoring 8.4 for location. Free self-parking and nearby convenience stores are available.
diningWhat does the breakfast include and how is its quality?
Guests enjoy complimentary buffet, continental breakfast, and a daily reception. With an 8.6 facility score and high praise across 223 reviews, the variety and taste are excellent.
familyIs this hotel suitable for families, and what family-friendly amenities are available?
Highly recommended for families. 103 guests praised spacious rooms with practical kitchens. Amenities include a fenced pool, picnic areas, and free grocery shopping service.
businessWhat convenient facilities and services are available for business travelers?
Features a 24-hour business center, conference space, and express check-in/out. 42 business guests highly rated the convenient location and professional staff service.
roomWhat are the room conditions like, and are there any facility details to note?
Rooms are generally spacious and clean with practical kitchens. However, some guests noted sagging mattresses and lack of in-room safes; a safe-deposit box is available at the front desk.
pros_consWhat are the main advantages and common drawbacks of the hotel?
Pros include friendly staff, abundant breakfast, and convenient location (99% recommend rate). Cons involve aging facilities, occasional odors/noise, and uncertain accessible room availability.
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