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The Westin Maui Resort & Spa, Ka'anapali

★★★★·9.0/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Proposal/romance packages availableComprehensive recycling policyElectric car charging stationNo single-use plastic stirrersExpress check-outFitness facilitiesAll 95 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Westin Maui Resort & Spa, Ka'anapali. Car hire offerings at the hotel enhance the ease of discovering Kaanapali (HI). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and express check-in or check-out. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. At The Westin Maui Resort & Spa, Ka'anapali, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Westin Maui Resort & Spa, Ka'anapali · 万豪银卡入住报告(2024年3月)

  • 海景房view超棒
  • 浴袍是被穿过的。我把脏的扔在地上,第二天打扫的也没给我换新的
  • 泳池很大,有滑梯也有成人专用泳池。
  • 硬件很好,软件有待加强
2024-03-19

****bde55 · 2024-03-19 · Source ↗

The Westin Maui Resort & Spa, Ka'anapali · 万豪金卡入住报告(2022年11月)

  • Provided a better after sweeting talking
  • Ok
  • Location is great
  • Clean
2023-04-23

CIC · 2023-04-23 · Source ↗

The Westin Maui Resort & Spa, Ka'anapali · 万豪金卡入住报告(2023年4月)

  • 前台只给到12点,说后面有客人要check-in,但前一晚问的时候说能给到2点
  • 前台很垮,pool和cabana那里的服务还可
  • 在cabana点的吃的都还不错,Waicoco餐厅中规中矩
  • 酒店设施很丰富
2023-04-20

jouran · 2023-04-20 · Source ↗

See all 3 reports →
04

Guest scores & sentiment

From 271 guest reviews · multi-source · as of 2026-07-11

Guests praise views, amenities, and staff, especially in Hokupa'a Tower. Complaints focus on poor service for 3rd-party bookings, noisy rooms near Whalers Village, scarce pool chairs, and high parking fees.

Dimension scores · cross-source

Location9.4
Surroundings8.8
Facilities8.6
Cleanliness8.2
Service8.0
Value7.2
PraisedExcellent beach location · Rich pool and kids facilities · Enthusiastic and professional staff · Great breakfast at Hokupa'a tower
ComplaintsInconsistent room cleanliness · Cold pool water · Limited activities for teens · Poor service for third-party bookings

KEYBook directly to ensure elite benefits; avoid rooms facing Whalers Village; arrive early for pool chairs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located right on Kaanapali Beach with a 9.4 rating, it offers easy access to Whalers Village shopping and dining, perfect for a Hawaiian seaside getaway.
diningWhat dining options are available? Is breakfast included?
Diverse options include Waicoco restaurant, poolside bar, and room service. Marriott Titanium/Platinum/Ambassador members may receive breakfast, subject to availability.
familyIs this hotel suitable for families? What are the kids' facilities?
Highly rated by families (116 reviews) with 3 pools and a water slide. However, some guests noted cooler pool temperatures and limited activities specifically for teenagers.
coupleAny recommendations for couples? How is the experience?
Couples love the beautiful views, especially in the Hōkūpaʻa Tower. Romance packages are available. Be aware that some rooms near Whalers Village can be noisy.
roomHow are the rooms? Any things to note?
Rooms feature pillowtop beds and lanais with an 8.8 environment score. Note that rooms near Whalers Village can be noisy, and third-party bookings may miss out on member perks.
serviceHow is the service level? Is the front desk helpful?
Service scores 8.0 with generally friendly staff. However, some guests reported unhelpful front desk attitudes, particularly regarding third-party bookings. Official bookings are recommended.
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