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Crystal Hotel superior

★★★★·9.4/ 10Excellent
·Hotels
1962 opened · 2011 renovated· 74 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyFamily roomsLift / ElevatorLuggage storageAll 64 facilities +
Review
Official

Crystal Hotel Superior offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Saint Moritz becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crystal Hotel Superior with convenient amenities like room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. At Crystal Hotel Superior, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. A few accommodations within Crystal Hotel Superior offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crystal Hotel Superior. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. Crystal Hotel Superior provides a superb assortment of leisure amenities for guests to enjoy. Engage in delightful snow adventures with other visitors, assured that ski slopes is effortlessly reachable while you relish the finest winter experiences. Conclude your holiday perfectly with a visit to massage, salon, solarium, steam room, spa and sauna on your final days. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 304 guest reviews · multi-source · as of 2026-07-09

Guests praise the exceptional service, prime location, free shuttle, and complimentary minibar/breakfast. Common complaints include dated/small rooms, lack of AC, insufficient sockets, valet parking disputes, and aggressive breakfast cleanup.

Dimension scores · cross-source

Cleanliness9.5
Surroundings9.2
Service9.1
Location9.1
Facilities9.0
Rooms8.7
Value8.2
PraisedFree minibar · Abundant breakfast · Free shuttle service · Warm and friendly service
ComplaintsHigh price · Small rooms · Bar noise at night · Small or dated rooms

KEYIdeal for those valuing service and convenience. Book shuttle in advance; expect compact, dated rooms and potential parking risks.

FAQ · grounded in hotel data & reviews

locationHow is the location of The Crystal Hotel? Is transportation convenient?
Located in the heart of St. Moritz near Chantarella Railway, it scores 9.1 for location. Guests highly praise the convenient free bus and cable car shuttles.
diningHow is the dining and breakfast? Is there a complimentary minibar?
Grissini restaurant serves Italian and Mediterranean cuisine. Breakfast is abundant and delicious. A highlight is the complimentary, well-stocked minibar in many rooms.
roomWhat are the room facilities? Is there air conditioning?
Rooms feature Alpine style, marble bathrooms, and free Wi-Fi. However, some guests note dated decor, small sizes, lack of AC, and insufficient sockets.
serviceHow is the level of service at the hotel?
Service scores 9.1/10. Guests praise the friendly, professional, and multilingual staff. Note: Some disputes occurred regarding valet parking scratches.
familyIs this hotel suitable for family trips?
Pet-friendly with family rooms and great transport links. However, some families noted stuffiness due to no AC in summer and inconsistent dining quality.
businessHow is the experience for business travelers?
Prime location aids business. Rooms have Wi-Fi, but insufficient power sockets may hinder work. Bringing an extension cord is advisable.
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