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Hotel de Cuautla

★★★·8.3/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsSaunaAll 52 facilities +
Review
Official

With a stay at Hotel de Cuautla in Cuautla, you'll be within a 15-minute drive of Agua Hedionda Thermal Waters and Earliest 16th Century Monasteries on the Slopes of Popocatepetl. This hotel is 7. 7 mi (12. 4 km) from Six Flags Hurricane Harbor Oaxtepec and 18 mi (29 km) from El Tepozteco National Park and Pyramid. Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and discounted use of a nearby fitness facility. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee. Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Guest scores & sentiment

From 138 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the central location, friendly staff, cleanliness, delicious buffet breakfast, and heated pool. Common criticisms focus on aging facilities, poor soundproofing, missing in-room amenities, and concerns about high prices relative to value.

Dimension scores · cross-source

Service8.4
Facilities8.4
Cleanliness8.4
Surroundings8.4

KEYIdeal for travelers prioritizing location and service over modern amenities. Verify breakfast policies in advance; consider alternatives if quiet sleep is essential.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transport convenient?
Located in the city center, guests consistently praise its excellent location and convenience. On-site parking is available for self-driving travelers.
diningWhat are the breakfast and dining options like?
Guests highly rate the delicious buffet breakfast and dining options. Additional choices include a snack bar, packed lunches, and grocery delivery services.
policyAre children or pets allowed at this hotel?
Official policy states that neither children nor pets are permitted. Check-in begins at 15:00 and check-out is by 12:00.
roomAre the rooms fully equipped? How is the soundproofing?
Rooms feature air conditioning, private balconies with city views, and spacious layouts. However, some guests note poor soundproofing and missing basic amenities like safes.
serviceHow is the front desk service and staff attitude?
Staff are widely praised for their friendly and professional service, scoring 8.4 in service dimensions. The front desk operates limited hours, which may occasionally cause slower response times.
facilityWhat leisure and fitness facilities does the hotel offer?
Amenities include a heated pool, sauna, steam room, and fitness center. Guests consistently appreciate the comfortable pool temperature and clean surroundings, reflected in an 8.4 facility score.
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