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Pillows Grand Boutique Hotel Ter Borch Zwolle

★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 65 facilities +
Review
Property information · Hotelbeds

Situated in Zwolle, the hotel is close to Grote Kerk, Grote Markt and Stedelijk Museum. It is about 600 m from the city centre and not far from the bus station and the train station (only 100 m away). There are plenty of restaurants, bars, clubs and shops about an 8-minute walk away. There is a lake approximately 5 km away from the establishment. Housed in a stately characteristic building that dates back to 1850, the hotel has been decorated with the authentic style and atmosphere of the building in mind and has been richly furnished with beautiful, soft materials and modern characteristics throughout the interior. It offers Internet access in public areas. There are 38 rooms in total at this historic city hotel. Guests are welcomed in the lobby with 24-hour reception and check-out services, a hotel safe and lift access to the upper floors. Guests can enjoy a drink in the bar and business travellers can make use of the conference facilities. Room and laundry services, a car park, garage and bicycle hire (for a fee) are also available. All of the rooms are en suite with a shower and hairdryer. In-room amenities include a double bed, direct dial telephone, satellite/cable TV, Internet access, a safe, air conditioning, central heating and a terrace. Guests are invited to work out in the gym or unwind in the sauna. The hotel serves a continental breakfast buffet each morning.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-16

Guests praise warm service, spacious rooms, and excellent dining near the station. Minor complaints include dated minibars, unclear extra fees, and occasional noise from nearby gyms.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.4
Facilities9.3
Surroundings9.2
Value9.0
Rooms7.7
+ PraisedWarm and professional service · High-quality dining · Comfortable and tidy rooms · Convenient location
- ComplaintsPoor soundproofing in some rooms · Dated or basic facilities · Expensive breakfast · Paid parking

KEYIdeal for service-focused travelers. Confirm extra fees beforehand and avoid rooms near the gym to prevent noise.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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