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SOWELL RÉSIDENCES New Chastillon

★★★★·7.9/ 10Good
·Residences
Fireplace in lobbyLuggage storageSaunaFree WiFiSki storageFireplace in lobbyAll 26 facilities +
Review
Property information · Hotelbeds

This hotel is located in the resort of Isola 2000, one of the most renowned resorts of the Southern Alps. It offers 120 km of tracks from 2000 m to 2600 m and, thanks to its location, the site provides optimal conditions for guests: Mediterranean sun and snow skiing. Many activities are offered at the ski station, such as heli-skiing in Italy, quad-biking and ice driving. The property lies about 90 km from Nice and 91 km from Nice Airport. This charming, family establishment is a comfortable and friendly hostel style hotel and comprises a total of 54 rooms, most overlooking the ski slopes. Facilities on offer to guests include a lobby area, a hotel safe and lift access. The guests have WLAN Internet access at their disposal (for an additional fee). Outdoor parking is available for those arriving by car (charges apply). All rooms come with a private bathroom with a bathtub, a WC and a hairdryer. They are equipped with a telephone, a TV, Internet access and individually regulated heating. Guests can relax in the on-site sauna for an additional fee. Guests can select their breakfast from a buffet and the midday meal is available as a set menu. The evening meal can be enjoyed in buffet form or à la carte.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime ski-slope location, friendly staff, and cleanliness. Complaints focus on inconvenient check-in/out times (5 PM/10 AM), poor soundproofing, cold/broken pool, and cramped or poorly equipped rooms.

Dimension scores · cross-source

Location9.0
Service8.0
Facilities8.0
Cleanliness8.0
Surroundings8.0
Value7.0
+ PraisedExcellent ski-in/ski-out location · Friendly and professional staff · Hearty and varied breakfast · Clean and comfortable rooms
- ComplaintsInconvenient check-in/out times · Cramped rooms or outdated facilities · Cold or broken pool · Poor sound insulation

KEYIdeal for those prioritizing location and service. Note the 5 PM check-in; avoid if sensitive to noise or pool temperature.

FAQ · grounded in hotel data & reviews

locationIs this hotel convenient for skiing?+
Yes, it offers ski-in/ski-out access near Isola 2000. The location score is 9.0, highly praised by guests.
familyIs the hotel suitable for families? What facilities are available?+
Highly rated by 102 family guests. Features include an indoor pool, sauna, and rich breakfast, though some rooms may feel cramped.
businessCan business travelers stay connected here?+
Yes, all rooms have free Wi-Fi and flat-screen TVs. Luggage storage is available, but the front desk has limited hours.
coupleWhat should couples keep in mind when staying here?+
Couples love the location and cleanliness. However, soundproofing is poor, and some rooms may have odors or mismatched bed types.
roomHow are the room facilities? Are there kitchens?+
All rooms feature kitchenettes. Cleanliness scores 8.0, but some guests find layouts cramped or facilities outdated.
serviceHow is the staff service?+
Staff are friendly and professional with a service score of 8.0. Multilingual support is available, but front desk hours are limited.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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