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The Hospitality Inn

★★·8.3/ 10Recommended
·Inns
📍3835 Redford Street · Port Alberni ↗
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 38 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff, comfortable beds, and cleanliness, noting good value. Major complaints include dilapidated facilities, poor exterior maintenance, thin walls, and odors. Some report pool/hot tub issues or hygiene concerns, leading to mixed experiences.

Dimension scores · cross-source

Wi-Fi8.5
Service8.1
Location7.9
Rooms7.8
Cleanliness7.7
Value7.5
Surroundings7.4
Facilities7.2
＋ PraisedFriendly and accommodating staff · Generally clean rooms · Comfortable beds · Enjoyable pool and hot tub
－ ComplaintsDated exterior and interior condition · Occasional smoke or musty odors · Inconsistent cleaning details in some rooms · Inconsistent pool and hot tub maintenance

KEYSuitable for budget travelers valuing service over aesthetics. Verify pool status beforehand; avoid low floors near equipment if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?＋
Nestled between the Strait of Georgia and the Pacific Ocean, the hotel is within walking distance of grocery stores, shops, and cafes, with North Island College and Alberni Mall just a short drive away. Location scores 7.9.
roomHow are the room amenities and bed comfort?＋
Rooms are spacious with free WiFi (score 8.5), flat-screen cable TV, a work desk, and a Keurig coffee maker with complimentary K-cups. Guests praise the comfortable beds, though some note thin walls or odors.
serviceWhat is the front desk service and check-in process like?＋
Friendly staff is a top guest compliment, with a service score of 8.1. Express check-in and check-out are available, but the front desk operates with limited hours, so confirm in advance.
facilityDoes the hotel have a pool and hot tub?＋
The hotel offers a swimming pool, hot tub/Jacuzzi, and heated pool with safety fencing. However, among 80 reviews, some guests report availability or condition issues, so verify before your visit.
policyWhat are the check-in/check-out times, and are children or pets allowed?＋
Check-in is at 15:00 and check-out at 11:00. Children are welcome, but pets are not allowed, and the property is entirely non-smoking.
familyIs this hotel suitable for families or family trips?＋
The hotel welcomes children and offers family rooms. With a 99% recommendation rate and praised value, it suits families seeking comfort and convenience.
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