Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the lush gardens, clean spacious rooms, and friendly staff. Key complaints include lack of on-site dining, mosquitoes, unreliable Wi-Fi, and occasional cleanliness or odor issues.

Dimension scores · cross-source

Cleanliness9.6

Rooms9.5

Service9.4

Location9.4

Facilities9.4

Value9.1

Wi-Fi8.1

＋ PraisedExcellent location near Malecón · Clean and beautiful environment · Friendly and helpful staff · Comfortable and quiet stay

－ ComplaintsNo on-site restaurant · Mosquitoes present · Unstable internet connection · Limited storage space

KEYIdeal for nature lovers comfortable without on-site dining. Not recommended for those needing reliable Wi-Fi or strict hygiene standards.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Family Room

1 × Twin bed / 1 × Double bed / 1 × Extra-large double bed (Super-king size)40 ㎡up to 7

This family room's standout feature is the pool with a view. This air-conditioned family room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

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Family Room with Garden View

1 × Queen bed25 ㎡up to 3

Guests will have a special experience as the family room provides a pool with a view. This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Twin Room

2 × Double bed25 ㎡up to 5

This twin room features a pool with a view. This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsExpress check-in/check-outSoundproof roomsIroning serviceParkingPets allowedPrivate check-in/check-outPublic BathOutdoor furnitureShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyMobile app for room serviceInternet accessJapanese gardenExpress check-inExercise/lap poolOffsite parking discounted rates availablePrivate picnicsReception hallSelf parking (surcharge)Swimming nearbyAccess to nearby indoor poolFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout