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Grand Mercure Beppu Bay Resort & Spa

★★★★★·8.5/ 10Recommended
·Hotels
2024 renovated· 289 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningLift / ElevatorSaunaParkingAll 20 facilities +
Review
Official

Grand Mercure Beppu Bay Resort & Spa offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Beppu with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Grand Mercure Beppu Bay Resort & Spa. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Each morning at Grand Mercure Beppu Bay Resort & Spa, a scrumptious, homemade breakfast kick-starts the day. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Grand Mercure Beppu Bay Resort & Spa provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to sauna. Begin your holiday perfectly by taking a plunge into the swimming pool.

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Guest scores & sentiment

From 558 guest reviews · multi-source · as of 2026-07-05

Guests praise sea views, spacious rooms, extensive buffet, and inclusive drinks with friendly staff. Complaints focus on aged/dirty facilities, elevator queues, poor soundproofing, noise, and limited evening drink availability.

Dimension scores · cross-source

Value10.0
Service9.3
Facilities9.0
Surroundings8.4
Cleanliness8.1
Location6.0
PraisedExcellent food and free lounge · Spacious rooms with sea views · Comfortable and clean hot springs · Friendly and helpful staff
ComplaintsLong wait times for check-in and elevators · Some older rooms have stains or wear · Limited dining options nearby · Inconsistent maintenance details

KEYSuitable for families seeking value. Avoid peak elevator times, be cautious with classic rooms due to age, and accept remote location.

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