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Holiday Inn Express & Suites Cleveland/Westlake by IHG

★★★·8.6/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2016-07-01 opened· 91 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outAll 53 facilities +
Review
Official

Holiday Inn Express & Suites Cleveland/Westlake By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Holiday Inn Express & Suites Cleveland/Westlake By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Holiday Inn Express & Suites Cleveland/Westlake By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Holiday Inn Express & Suites Cleveland/Westlake By IHG, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's casino. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Indulge in the numerous pursuits available at Holiday Inn Express & Suites Cleveland/Westlake By IHG. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by hot tub and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 153 guest reviews · multi-source · as of 2026-07-18

Guests praise spacious, clean rooms, comfortable beds, and extensive breakfast. Pool and hot tub are popular. Complaints focus on check-in delays, occasional pool/hot tub closures, poor soundproofing, and issues with deposit refunds and billing.

Dimension scores · cross-source

Cleanliness8.9
Service8.8
Facilities8.7
Location8.6
Value8.5
PraisedExcellent pool & splash pad facilities · Extensive breakfast popular with kids · Friendly & accommodating staff · Spacious, clean rooms with comfortable beds
ComplaintsPoor soundproofing & noisy pool area · Inconsistent pool temps or closures · Inconsistent housekeeping & supply shortages · Wrong room assignments & insufficient wristbands

KEYSuitable for families valuing space and breakfast. Verify facility hours, consider noise sensitivity, and review deposit policies.

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