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Holiday Inn Express & Suites Aurora - Naperville by IHG

★★★·9.3/ 10Excellent
HHoliday Inn Express·IHG One Rewards·Hotels
2023-10-02 opened· 83 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 43 facilities +
Review
Official

Holiday Inn Express & Suites Aurora - Naperville By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers car hire amenities to assist you in discovering your desired offerings in Aurora (IL). When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Holiday Inn Express & Suites Aurora - Naperville By IHG. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Throughout the day, engage in the entertaining activities available at Holiday Inn Express & Suites Aurora - Naperville By IHG. Unwind and conclude each day delightfully by stopping by hot tub and spa, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 300 guest reviews · multi-source · as of 2026-07-09

Guests praise the clean, modern rooms with ample amenities and exceptional staff service, specifically highlighting front desk agents. Common complaints include clogged shower drains, loud AC units, bright alarm clocks, inconsistent breakfast quality, and limited nearby dining options.

Dimension scores · cross-source

Facilities9.6
Cleanliness9.4
Service9.2
Value9.0
Location9.0
PraisedFriendly and helpful staff · Clean and comfortable rooms · Extensive breakfast selection · Convenient location
ComplaintsBreakfast runs out early · Noise from appliances · Poor pool ventilation · External noise (trains/street)

KEYIdeal for travelers valuing cleanliness, service, and transit access. Request non-railway rooms and verify drainage/AC noise upon check-in.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
The hotel is conveniently located 5km from Chicago Premium Outlets and near the Metra train station, offering easy access to shopping and the city.
diningWhat is the breakfast like? What are the pros and cons?
Breakfast is generally praised for its variety, though some guests note inconsistent quality, late restocking, or early closure times.
businessIs it convenient for business travelers? Any tips?
Business guests value the modern rooms and proximity to the train station. However, some rooms may have train noise, and the gym is small and can get crowded.
coupleHow is the experience for couples? Are there noise issues?
Couples enjoy the renovated, clean environment and comfortable beds. However, some rooms are near tracks and may experience train noise.
roomAre the rooms well-equipped? What are common facility issues?
Rooms feature flat-screen TVs, coffee makers, fridges, and microwaves (Facilities score: 9.6). Common issues include clogged shower drains, loud AC, or bright alarm clocks.
serviceHow is the level of service?
Service scores 9.2 out of 10. Guests highly praise the enthusiastic and professional staff, especially at the front desk, with 24-hour availability.
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