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DoubleTree by Hilton Winston Salem - University, NC

★★★★·8.8/ 10Recommended
DDoubleTree by Hilton·Hilton Honors·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsBBQ facilitiesLift / ElevatorAll 60 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at DoubleTree by Hilton Winston Salem - University. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at DoubleTree by Hilton Winston Salem - University due to the hotel's laundry service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at DoubleTree by Hilton Winston Salem - University is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper and television available for their convenience. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at DoubleTree by Hilton Winston Salem - University. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 299 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, cleanliness, and fitness center. Breakfast is well-received. Complaints focus on aging facilities (AC noise, TV issues), service errors (unauthorized entry, booking disputes), and noise from groups. Experience varies significantly by staff interaction.

Dimension scores · cross-source

Cleanliness9.2
Location9.0
Service8.8
Value8.6
Facilities8.2
Surroundings8.2
PraisedFriendly and helpful staff · Clean and comfortable rooms · Popular welcome cookies · Solid WiFi connection
ComplaintsUnderstaffing issues · Poor soundproofing · Front desk attitude/professionalism · AC noise or issues

KEYSuitable for travelers valuing service and hygiene. Avoid peak group periods and verify breakfast policies and room condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Highway 52 and I-40, close to Wake Forest University. It scores 9.0 for location, making travel very convenient.
diningWhat are the breakfast and dining options like?
Breakfast is highly rated, with Providence restaurant praised by families. The hotel has an on-site restaurant and kid meals.
businessIs it suitable for business trips? Are there office facilities?
Highly suitable. Rooms have desks, free WiFi, and coffee makers. A business center is available. Business guests praise the friendly front desk staff.
familyIs it convenient for families with children? What facilities are available?
Children are allowed with family rooms and kid meals available. Staff are noted for being welcoming, though some facilities may show age.
roomAre the rooms clean and comfortable? Any common issues?
Cleanliness scores 9.2, with generally comfortable rooms. However, some guests report maintenance issues like AC noise or TV faults.
serviceHow is the service level?
Service scores 8.8 with praised friendly staff. Experiences vary, with some reports of communication errors or slow response due to understaffing.
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