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Zamzam Hotel and Convention Batu Powered By Archipelago

★★★★·8.5/ 10Recommended
·Hotels
2014 opened · 2024 renovated· 120 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 44 facilities +
Review
Official

Zamzam Hotel and Convention Batu Powered by Archipelago offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Malang. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Zamzam Hotel and Convention Batu Powered by Archipelago is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Zamzam Hotel and Convention Batu Powered by Archipelago, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Begin your holiday on a high note. At Zamzam Hotel and Convention Batu Powered by Archipelago, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that you will enjoy a delicious meal at Zamzam Hotel and Convention Batu Powered by Archipelago, as they offer an array of kosher and halal choices.

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Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-10

Guests appreciate the good value, convenient location near attractions, spacious rooms, and friendly staff. Breakfast variety is praised. Common complaints include aging facilities, cleanliness issues (cockroaches, stains), AC/hot water failures, difficult access to some rooms via stairs, and poor pool water quality.

Dimension scores · cross-source

Surroundings9.2
Service8.5
Location8.5
Value8.2
Facilities8.1
Cleanliness8.1
PraisedGood value for money · Spacious and comfortable rooms · Varied breakfast options · Convenient location
ComplaintsAging facilities and maintenance · Hygiene details lacking · Complex room access · Unstable hot water supply

KEYSuitable for budget-conscious families visiting nearby attractions. Verify room condition upon arrival; sensitive guests should be cautious of potential maintenance and hygiene issues.

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